Canada Pension Plan (CPP) disability

Decision Information

Decision Content

Citation: MG v Minister of Employment and Social Development, 2025 SST 1177

Social Security Tribunal of Canada
Appeal Division

Decision

Appellant: M. G.
Respondent: Minister of Employment and Social Development
Representative: Andrew Kirk

Decision under appeal: General Division decision dated April 7, 2024
(GP-22-2070)

Tribunal member: Pierre Vanderhout
Type of hearing: Teleconference
Hearing dates: January 31, 2025, and March 17, 2025

Hearing participants:

Appellant
Respondent
Respondent’s representative

Decision date: November 12, 2025
File number: AD-24-491

On this page

Decision

[1] The appeal is allowed in part. The Appellant is entitled to a Canada Pension Plan (CPP) disability pension, with an onset date of January 2014. However, his argument on incapacity does not succeed. The start date of his pension payments is July 2015.

Overview

[2] In this decision, I shall refer to the Appellant, M. G., as the “Claimant.”Footnote 1 I shall refer to the Respondent, the Minister of Employment and Social Development, as the “Minister.”

[3] The Claimant will be 70 years old in September 2025. He worked for many years as a psychotherapist. He said his last day of work was April 1, 2016.Footnote 2 He applied for a CPP disability pension on June 28, 2016. He said he was unable to work because of a major depressive disorder (MDD).Footnote 3

[4] The Claimant originally said he was unable to work as of June 20, 2016.Footnote 4 However, he later modified this position. He said he met the CPP disability pension requirements as early as January 11, 1999, when he was involved in a serious car accident (the 1999 Accident).

[5] The Minister denied the Claimant’s application initially and upon reconsideration. The Claimant appealed the Minister’s decision to the Social Security Tribunal (Tribunal) on February 1, 2018. The Tribunal’s General Division issued a decision in early 2019.Footnote 5 Many years later, the matter is still before the Tribunal.

[6] Although the Claimant succeeded at the General Division, he sought leave to appeal at the Tribunal’s Appeal Division. He wanted additional retroactive benefits. He also made an unsuccessful “rescind and amend” application to the General Division. The Appeal Division denied leave to appeal the successful General Division decision, but the Claimant then applied to the Federal Court of Canada for judicial review of that denial. The Federal Court granted the Claimant’s application, and directed the Appeal Division to have a different member redetermine the matter.Footnote 6

[7] On December 12, 2022, the Appeal Division sent the matter back to the General Division to be redetermined at that level.

[8] The current appeal derives from General Division decision dated April 7, 2024.Footnote 7 Once again, the Claimant was successful. But he still did not get the additional retroactive benefits that he desired. He then sought judicial review of the April 2024 General Division Decision at the Federal Court of Appeal. The Federal Court of Appeal found that his application for judicial review was premature, as he had not yet exhausted all administrative remedies available to him.

[9] The Claimant then sought, and was granted, leave to appeal at the Appeal Division. As a result, I conducted a de novo teleconference hearing on January 31, 2025, and March 17, 2025.

[10] Many concerns have been raised in this appeal. The scope of the evidence, submissions, and correspondence is vast. Many preliminary matters need to be addressed. However, the underlying issues are relatively simple. First, I need to decide whether the Claimant is entitled to a CPP disability pension. If he is, then I also need to decide when payments begin.

[11] The Claimant asserted that he had a severe and prolonged disability since at least December 2003. He believed he had been disabled since January 1999. He also said that he became incapacitated in 2011 and again in January 2014. As a result, he said his application date should be adjusted. This would result in additional retroactive disability pension payments.

[12] The Minister initially accepted that the Claimant had a severe and prolonged disability since January 2014. The Minister agreed he was entitled to a CPP disability pension based on his application date. However, the Minister disputed that he was disabled by the end of 2003. The Minister also said he did not meet the CPP incapacity requirements, and therefore did not qualify for any additional retroactive payments.

[13] However, by the end of the hearing, the Minister said it could no longer accept a disability onset in January 2014. The Minister said, due to the hearing evidence and the position taken by the Claimant, the Claimant did not qualify for a CPP disability pension. The Minister also maintained that the Claimant was not incapacitated as defined in the Canada Pension Plan.

[14] For the reasons set out below, I find that the Claimant is entitled to a CPP disability pension. His payments start as of July 2015. However, his incapacity argument fails.

Preliminary matters

[15] Many of the concerns raised in this appeal were actually about the Claimant’s other Tribunal proceedings. In this section, I will address the key concerns relating to this appeal only.

The Claimant did not attend the second part of the two-part hearing

[16] This first part of the hearing took place on January 31, 2025. It lasted roughly three and a half hours. The Claimant and his witness, Dr. Lisa Keith (psychologist), attended the hearing. The Minister’s representative and an assisting paralegal also attended, along with the Minister’s witness and an observer. Due to the Claimant’s concerns about the observer, I recommended that the Minister’s observer leave the hearing. The observer left before any evidence was given.Footnote 8

[17] The Claimant found the hearing process difficult. At the first part of the hearing, he had to leave several times. I eventually heard evidence from Dr. Keith and the Claimant. However, after giving evidence, the Claimant said he was unable to continue. He also said he would not be able to make a closing statement. Dr. Keith also expressed concerns about his ability to process information. I had not yet heard evidence from the Minister’s witness. Nor had I heard the closing submissions.

[18] To ensure that the Claimant could ask questions of the Minister’s witness, and be able to make a closing statement, I decided that the hearing would continue at a later date. I said this would give the Claimant a chance to “regroup” and prepare questions. The continuation was scheduled for March 17, 2025.Footnote 9 I also arranged for a copy of the January 31, 2025, hearing recording to be sent to the parties before the continuation.Footnote 10

[19] In the weeks that followed, the Claimant began to indicate that he would not be able to attend the hearing continuation.Footnote 11 At first, he said his attendance would depend on whether I would accept his late evidence and submissions.Footnote 12 However, he soon took the position that he would not attend the continuation in any event.Footnote 13

[20] On March 3, 2025, Dr. Keith wrote a letter recommending that the Claimant be excused from attending the March 17, 2025, hearing for psychological reasons. She said she had consulted his family doctor.Footnote 14 The Minister suggested adjourning the March 17, 2025, hearing until such time that the Claimant could participate.Footnote 15

[21] However, the Claimant affirmed that he would not participate due to psychological reasons.Footnote 16 He also said he would not participate in a hearing again or deal with any “further legal delay tactics of the Minister.” He said he was not well. He did not think he was needed in the rest of the hearing process.Footnote 17 He also took the position that, “justice delayed is justice denied.”Footnote 18

[22] I decided to proceed with the hearing on March 17, 2025, as the Claimant had said he would not participate further even if I adjourned the hearing scheduled for that date. However, I said my questions for the Minister’s witness would consider the questions proposed by the Claimant in his earlier correspondence.Footnote 19 This would balance the Claimant’s inability to attend with preserving procedural fairness.

[23] At the hearing continuation on March 17, 2025, the Minister’s representative asked his own witness many of the questions proposed by the Claimant. Following the principles of procedural fairness and active adjudication, I asked the Claimant’s remaining questions that could have some potential relevance in this appeal.

[24] The Minister made a closing statement at the end of the March 17, 2025, continuation. A copy of the March 17, 2025, hearing recording was then sent to the Claimant on March 18, 2025. I gave him until April 23, 2025, to provide a written closing statement.Footnote 20 I also gave him several extensions to provide that closing statement. The final deadline was June 6, 2025.Footnote 21

[25] The Claimant provided a lengthy closing statement on June 6, 2025.Footnote 22 However, he also filed more than 60 other document batches between March 17, 2025, and June 6, 2025. These batches contained requests, submissions, and/or evidence.Footnote 23

[26] In the circumstances, the Claimant had the best possible opportunity to participate fully in his hearing. While he did not attend the second part for medical reasons, his inability to attend personally was accommodated through a combination of having the recording and having any potentially relevant questions posed to the Minister’s witness. I also gave him an extended period of time to make a closing statement. This approach also respected his desire to proceed with a hearing and decision as soon as possible. The Claimant supported this approach.Footnote 24

Documents filed between the final response deadline and the first part of the hearing

[27] The filing deadline in this appeal was November 18, 2024. The final response deadline, for parties to respond to anything filed up to November 18, 2024, was originally December 12, 2024.Footnote 25 However, at the Claimant’s request, I granted a response period extension to December 31, 2024. Also at the Claimant’s request, I extended the witness form deadline to December 31, 2024.Footnote 26

[28] This means that nothing further should have been filed after December 31, 2024. The parties would have a chance to address any responding materials at the hearing itself. However, the Claimant filed several additional documents leading up to the hearing on January 31, 2024. One of these documents contained additional submissions.Footnote 27 One of them contained both submissions and new evidence.Footnote 28 Others were administrative in nature, but could perhaps qualify as submissions.Footnote 29

[29] At the January 31, 2025, hearing, I explained that these documents were quite late and were filed well after the final response deadline of December 31, 2024. However, I decided that the overriding principle of fairness dictated that I allow all the documents to form part of the record. I asked if the Minister needed time to provide a written response to those documents. The Minister declined.

Documents filed between the first and second part of the hearing

[30] When the first part of the hearing ended on January 31, 2025, the parties agreed that they would not file any further documents before the hearing continuation on March 17, 2025.Footnote 30 However, within a week, the Claimant began to file submissions and new evidence.Footnote 31 Close to 30 batches of documents arrived by March 17, 2025. Some were merely requests. But many of them were either submissions or new evidence. Some consisted of more than one document type.Footnote 32

[31] I had advised the parties on several occasions that the filing deadline was December 31, 2024. Anything filed after that date could only be admitted in compliance with the Social Security Tribunal Rules of Procedure (the SST Rules). I said I would consider the newly filed documents in accordance with the SST Rules at the hearing continuation on March 17, 2025.Footnote 33

[32] At the March 17, 2025, hearing, I said the SST Rules (as they then read) only provided a limited exception for late evidence. The SST Rules did not explicitly address late submissions then, although the treatment of submissions could be analogous to the treatment of late evidence.Footnote 34 I also noted that the SST Rules require fairness in the hearing process.Footnote 35

[33] In reviewing the many late documents filed by the Claimant during this period, I noted that many of them purported to raise issues of procedural fairness. While some of those concerns arose from previous proceedings and had questionable relevance to this appeal, I felt it was important to preserve them as part of the record. In these unique circumstances, potential concerns about procedural fairness ought to be accessible. To do otherwise might itself raise the spectre of an unfair procedure.

[34] As for the late evidence, I observed that some of it was potentially highly relevant. For example, on February 7, 2025, the Claimant submitted more than 85 pages of e-mails sent or received by him between 2011 and 2016.Footnote 36 His disability and capacity status during that period is at the heart of this appeal. I believed it would be unfair to exclude such evidence.Footnote 37 I also considered that the Claimant was self-represented and the difficulty he experienced at the hearing on January 31, 2025.

[35] Given the Claimant’s repeated concerns about procedural fairness, I elected to allow all the new evidence, whether or not it appeared to be potentially relevant. It was often difficult to untangle what constituted new evidence and what was actually a submission. However, the principles of fairness also dictated that I should give the Minister an opportunity to respond to the many late submissions and evidence. The Minister waived the opportunity to respond to those documents.Footnote 38

Documents filed after the second part of the hearing

[36] After the March 17, 2025, hearing, I advised the parties that I would only accept two further documents. The first was the Claimant’s closing statement, although he appeared to have filed part of that statement already. The second was the Minister’s reply to the Claimant’s (final) closing statement.Footnote 39

[37] As noted, however, the Claimant filed more than 60 further document batches between March 17, 2025, and June 6, 2025. These batches mostly contained requests and submissions. However, some of them contained new evidence as well. At least some of that new evidence was potentially relevant. For example, he submitted new medical evidence dating from June 2009 to July 2011.Footnote 40 Some batches contained more than one document type.

[38] For all these late documents, I took the same approach as I did to the late documents filed between January 31, 2025, and March 17, 2025. I accepted them all as part of the record. However, as with the previous batches of late documents, I gave the Minister an opportunity to reply to them and to the Claimant’s closing statement. The Minister again declined to respond to anything filed after March 17, 2025.Footnote 41

By changing its position at the hearing, did the Minister violate the Claimant’s procedural fairness rights?

[39] In written submissions dated November 8, 2024, the Minister conceded that the Claimant became disabled in January 2014.Footnote 42 However, in the March 2025 closing statement, the Minister said it could no longer maintain that position. The Minister said the Claimant’s evidence, including the evidence of Dr. Keith, indicates that he did not become disabled at that time. Specifically, the Minister said the Claimant challenged the General Division’s finding that he became disabled in January 2014.

[40] I see no reason why the Minister could not change its position at the end of the hearing. A party may change its position based on the evidence that was adduced. In my view, this is only a problem if the Claimant did not have an opportunity to respond to the Minister’s change in position. That would raise the issue of procedural fairness.

[41] But, as noted above, the Claimant had a copy of the hearing recording. He had more than two months to respond to the Minister’s change in position. The Claimant filed more than 60 batches of documents during that period. He also did not argue a January 2014 disability onset date at the hearing. He said he was disabled in January 1999, and certainly by the end of 2003. He said he was incapacitated in January 2014.

[42] As a result, I see no fairness concerns with the Minister’s change in position.

Did the Minister’s conduct otherwise interfere with the Claimant’s right to procedural fairness?

[43] The Claimant made various allegations about the Minister’s conduct in this appeal. For example, he was critical of the Minister’s witness at the March 17, 2025, hearing. The Claimant likened him to a seagull, who would “swoop in to testify...then [defecate] on other people’s heads.”Footnote 43 The seagull references were repeated later.Footnote 44 The Claimant also suggested that the Minister’s submissions were “pure and complete bullshit”.Footnote 45

[44] My decision cannot be concerned with the effectiveness of a witness or a submission. My concern would be if any act by the Minister interfered with the Claimant’s ability to present his case or otherwise receive a fair hearing.

[45] I do not see that in this case. The Claimant received many opportunities to file evidence and submissions, even after the filing deadline. When he could not attend the second part of the hearing for medical reasons, he received a copy of the hearing recording and ultimately had more than two months to make final submissions based on that recording. As noted, either the Minister’s representative or I asked the Minister’s witness all the Claimant’s potentially relevant questions.

[46] The Claimant may not have appreciated the Minister’s written submissions. But I do not see anything in those submissions that amounts to a breach of procedural fairness.

[47] Cross-examining a witness can sometimes raise concerns about procedural fairness. However, in cross-examining the Claimant at the Appeal Division hearing, the Minister only asked the Claimant two questions. The Minister asked whether the Claimant had anything else that he’d like to share, and whether he felt that he’d had a fair process. In response, the Claimant even thanked the Minister’s representative for “not grilling Dr. Keith,” and said all he wanted was a civil dialogue.

[48] Again, I do not see anything in the Minister’s conduct that constitutes a potential breach of procedural fairness.

Concerns with the use of Tribunal Navigators

[49] The Tribunal has taken several initiatives to help parties with procedural aspects of their appeals. These are aimed at unrepresented or underrepresented parties. One of these initiatives is the Navigator program. A Navigator provides certain services to parties who may need assistance. This includes providing reminder calls about upcoming hearings and providing copies of documents. A Navigator can also provide basic information about how hearings might proceed.

[50] The Claimant suggested that he was unfairly denied access to a Navigator for certain tasks.Footnote 46

[51] Despite the Claimant’s assertion, Navigators are not legal professionals.Footnote 47 Nor are they a substitute for the same. They do not provide legal advice. They are not a form of Legal Aid. The scope of their services is limited. They do not work for or against a party. They must be neutral. They are not analogous to legal service providers that other parties might have.Footnote 48 Navigator assistance is also limited to the current appeal. They cannot help with other matters, legal or otherwise, that a party might be facing.

[52] I note that the Tribunal has no statutory obligation requirement to provide Navigators. Nor is the Tribunal obliged to provide representation for unrepresented parties. Finally, the Tribunal does not need to ensure that each party in a dispute has the exact same level of legal representation.

[53] Even at a very late stage in this appeal, the Claimant made repeated requests for immediate and extensive time with his assigned Navigator. For example, on May 21, 2025, he said he required “extensive time” with her to “extract the big medical-legal picture” of his appeal. The next day, he requested 5-10 hours of the Navigator’s time to “fact check” his submissions. Footnote 49 He also wanted her help:Footnote 50

to “extract” the “Big Picture” of the [Claimant’s] administrative case file, especially in forensic “tracing” of the “Big Lie” [emphasis in original], and false perception, and “false picture”, the Minister’s [sic] of Employment, and Justice have attempted to “create”, via their “propaganda framing” of [the Claimant].

[54] In my view, these constitute requests for legal advice or representation.

[55] The Claimant received an exceptional amount of assistance from his assigned Navigator during this appeal. Even a cursory review of the record would confirm this. However, his recent requests went beyond even a generous interpretation of what a neutral Navigator could provide. As a result, I cannot find that he has been denied procedural fairness in that regard. I advised him of this on May 27, 2025.Footnote 51

Charter allegations

[56] The Claimant made several submissions about the Canadian Charter of Rights and Freedoms (the Charter). These included allegations that his Charter rights had been infringed. For example, he claimed to be “psychologically detained by an administrative authoritarian system.” He also said his Charter-protected voice has been silenced.Footnote 52 It appears that most of the Claimant’s Charter-related concerns pertain to the conduct of the Minister.

[57] However, the Tribunal’s jurisdiction with respect to Charter concerns is limited. The Tribunal can only adjudicate Charter issues arising in the CPP legislation itself. The Tribunal cannot adjudicate Charter complaints about the conduct of parties. The Tribunal must also follow a special separate procedure for Charter matters. I made the Claimant aware of these limits.Footnote 53

[58] I do not see any later attempt to impugn a specific CPP provision under the Charter, although the Claimant did refer to Charter rights generally. He also indicated that he would be addressing Charter issues at the federal courts and/or the criminal courts.Footnote 54 As such, I will not be making any findings on Charter-related issues.

Demand for removal of the Minister’s representative

[59] The Claimant recently demanded that the Minister’s representative be removed. This was not the first such request. He directed the latest demand at the Minister of Justice.Footnote 55 But a litigant cannot dictate who advocates for an adverse party. In any case, I do not have the authority to remove a party’s representative.

Demand for settlement

[60] The Claimant asked me to compel the Minister to settle this matter, including the payment of damages.Footnote 56 I refused to take such action, noting that the Tribunal cannot compel any party to settle an appeal. However, I also explained to the Minister that they could respond to the Claimant’s settlement desires if they wished.Footnote 57 I also note that the parties tried, and failed, to settle the matter as recently as November 2024.Footnote 58

The May 2025 potential allegation of bias

[61] The Claimant made many allegations against Tribunal members assigned to his previous Tribunal proceedings. He has tried to file complaints against many of them.Footnote 59 On May 22, 2025, the Claimant expressed concern about various procedural matters. This included my handling of his request for access to a Tribunal Navigator.Footnote 60 I addressed the Navigator concern above.

[62] On May 23, 2025, the Claimant twice said that if I did not comply with his recent Navigator requests, he would “immediately proceed to Criminal Court and file a ‘Criminal Complaint.’”Footnote 61

[63] Out of an abundance of caution, I asked the Claimant by letter if he were making an allegation of bias against me in the current appeal. I explained that I would need to deal with any such allegation immediately, before taking further steps in this appeal. In that May 27, 2025, letter, I outlined the steps and the test I would have to apply.Footnote 62

[64] In response, the Claimant suggested that he did not want to proceed with an allegation of bias in the present proceeding. He indicated that the issue was inconsequential in the present proceeding, as he intended to seek relief elsewhere. He also said he had made no prediction of how I would decide his appeal. He added that I had “listened the most” and had “accepted most of [his] submissions.”Footnote 63

[65] I also note that, at the Appeal Division hearing, the Claimant agreed that he had a “fair process” that day. He said that I and another Appeal Division member (who handled his leave to appeal application) had “tried their damnedest” to provide a fair process. Earlier, he acknowledged how much time I had taken to conduct the two hearings.Footnote 64

[66] In his response to my letter about bias, the Claimant added that, “justice delayed is justice denied,” and believed he would go directly to the federal courts if I did not continue handling this appeal.Footnote 65

[67] As a result, I did not take the bias allegation steps set out in my May 27 letter. In my view, the Claimant did not want to proceed with a formal allegation of bias. I explained this in my May 30, 2025, letter.Footnote 66

[68] On May 31, 2025, the Claimant affirmed that he did not want to “rehash” the question of administrative bias. He added that I needed to rule on the merits of his appeal.Footnote 67 This further supports that he did not want to proceed with a formal allegation of bias. However, in the first week of June, his position was no longer so clear.

The June 2025 potential allegation of bias

[69] On June 5, 2025, the Claimant appeared to suggest that his concerns with my handling of the appeal were contingent on my eventual decision.Footnote 68

[70] On June 6, 2025, the Claimant made his lengthy final submissions. Some, but not all, parts seem to contradict the position he took the week before on a potential allegation of bias.

[71] The first part of those submissions expressed hope that I would follow in the footsteps of another Tribunal member who had granted the Claimant leave to appeal in this proceeding. The Claimant hoped that I would not follow in the footsteps of “so many other Members and SST-Chairs.” He hoped that I would “see the light.”Footnote 69

[72] In my view, this is inconsistent with an allegation of bias. The Claimant does not express concern that I am unable to adjudicate the appeal fairly. Only a week before, he was unable to predict how I would decide the appeal. He also said I had listened the most, and had accepted most of his submissions.

[73] However, as his June 6 submissions progressed, the Claimant’s tone changed.

[74] Firstly, the Claimant suggested that I tried to “frame the conversation” at the January 31, 2025, hearing. This was rooted in an exchange where, in my view, the Claimant began to cross-examine me. I informed him that, as the Tribunal member, my role was to conduct the hearing and set limits on it. Specifically, I used the phrase “I’m asking the questions.”Footnote 70 In my view, this is an appropriate position for a Tribunal member to take when a witness is trying to take control of the hearing.

[75] The Claimant has been vigorously advocating for himself throughout the various proceedings at the Tribunal. However, vigorous advocacy cannot extend to cross-examining the adjudicator and replacing the adjudicator’s hearing management with his preferred form.

[76] Ultimately, the adjudicator must remain the master of proceedings. The Claimant described this as an attempt to “enslave” him.Footnote 71 The underlying question raised by the Claimant is who sets the limits at hearings and in procedural management at an administrative tribunal. Is it the Tribunal member or the Claimant? In my view, this role must fall to the Tribunal member. A party to the proceedings cannot “frame” those same proceedings. A duty of procedural fairness is owed to all parties, not just one of them. The Tribunal member is positioned to do that.

[77] Secondly, the Claimant went on to direct the following comments toward me near the end of his June 6, 2025, submissions:Footnote 72

[Tribunal Member], your “protests” that the December 24, 2024 letter was uploaded, is in fact ethically disgusting…

Your belief that somehow [the Claimant] was wanting the SST-Navigator to “advocate” for him, is in fact a disgusting Big Lie...

As I have stated elsewhere you continue to administratively “grasp at straws”...

This Dante’s “Divine Comedy” administrative “last ditch effort”, in this the eighth circle of “Hell”, will fail.

[Tribunal Member], if this is “where you want to hang, your ‘I’m asking the questions’ hat…then [Tribunal Member] please feel free” to “take sides” with the “Big Lie” Minister….

[The Claimant] believes that the abusive cruel and unusual punishment by SST Members is well documented, and heard time and again in the “audiotapes”. [The Claimant’s] “security” has been threatened numerous times. Fact. The March 17, 2025 hearing is just one more “instance”...

Be advised, [Tribunal Member], as Dante stated; “Abandon all hope, ye who enter here.”

... Everything is indeed “on this Devil’s table”, [Tribunal Member], including a Criminal complaint, for the criminal perversion, and the “obstruction of the course of justice”.

You do “understand”…?

The Navigator will figuratively play the “role” of “Devil’s advocate”, in navigating the “Road to Hell”, and the “Deal with the Devil”.

Have you also made this administrative deal with the Devil? Sold your soul? Very Goethe’s “Faust” like….

Is [Tribunal Member who granted leave to appeal] the only Member with a “moral, ethical, and legal compass”?...

Are you also complicit? …

[78] In my view, these submissions require me to consider whether the Claimant was making another potential allegation of bias. But I must consider it in context. Had such a submission shown up in any other proceeding, I almost certainly would have taken the steps mandated by the Supreme Court of Canada in a 1978 decision called Committee for Justice and Liberty.Footnote 73

[79] Those steps would require evidence from the Claimant, my application of the test for apprehension of bias, and a written decision with my findings. If I found that there was a reasonable apprehension of bias, I would then have to step down and another Tribunal member would assume carriage of this matter.

[80] However, in the unique circumstances of this case, I find that the Claimant’s June 6 assertions do not constitute an allegation of bias.

[81] The Claimant’s evidence would have to show that a reasonable person would view the situation as raising a reasonable apprehension of bias. The focus must be on what others would think of the situation. It is not about the Claimant’s thoughts or mistrust of the process.Footnote 74

[82] But the Claimant has not provided such evidence. And, in my view, he does not want to provide such evidence. He has made it very clear that he wants the Tribunal to decide the merits of his appeal, so he can pursue any further legal remedies at the federal courts. He believes those courts can provide him with the damages and costs he seeks, as he sees the Tribunal’s decision as “inconsequential”.Footnote 75 He has repeatedly referenced, with concern, the time it has taken to reach this point in his legal journey.Footnote 76

[83] I also found that, only a week before the June 6 submissions, the Claimant was not interested in pursuing an allegation of bias. In the interim, I wrote only one substantive paragraph in response to his submissions leading up to June 6. That paragraph merely confirmed that I had made decisions on his arguments already.Footnote 77

[84] In fact, as noted, parts of the Claimant’s June 6, 2025, letter appeared to express hope that I would find in his favour. Similarly, only a week before, he said he had made no prediction of how I would decide his appeal. At that time, he said I had “listened the most” and had accepted most of his submissions.

[85] In the circumstances, I will not be taking any further steps with respect to a potential allegation of bias.

The issue of anti-Semitism

[86] The Claimant made many submissions about the conduct and motivations of the Minister, the Minister’s representatives, and Tribunal members. In turn, many of these submissions make accusations of anti-Semitism.

[87] For example, the Claimant appeared to accuse the Minister of following a “Nazi playbook” including psychological warfare, propaganda, and associating Jews with rats. He also suggested that the Minister’s approach to this appeal reflected the Minister’s apparent belief that Jews also commit blood libel and eat your children.Footnote 78

[88] The Claimant also accused the Minister of creating a hate-driven “Museum of Excrement.” He suggested that the Minister’s representative engaged in hate speech. He believed that the Minister tried to dispose of him as “garbage.” He suggested that his appeal was partly about the “history of anti-Semitism in Canada, Europe, and globally.”Footnote 79

[89] The Holocaust was an unspeakable horror. The Claimant’s parents survived it, but they both suffered from PTSD. In turn, the Claimant said he suffered intergenerational trauma. He also submitted that he has been the victim of anti-Semitism throughout his life. To give but one example, he indicated that his family’s name change was in response to anti-Semitism.Footnote 80 I do not question any of those things.

[90] However, the alleged conduct of previous Tribunal members and Minister’s representatives is not relevant to my assessment of his disability and incapacity.

[91] My role is not to adjudicate how the Claimant has been treated in the past. I must focus on his capacity to work. Depending on my findings on that issue, I may also have to look at his capacity to apply for a CPP disability pension. While anti-Semitism may ultimately contribute to his medical conditions and a lack of work capacity, I cannot make findings on who may have been motivated by anti-Semitism.

[92] As noted, I take allegations of procedural unfairness very seriously. But I am not persuaded that the Claimant was denied procedural fairness for any reason, including alleged anti-Semitism, during this appeal.

[93] The Claimant does appear to understand the Tribunal’s limited mandate. Many of his submissions suggest that he merely wants to get evidence and arguments “into the record” so that the federal courts can deal with his concerns. If he pursues judicial review at the Federal Court of Appeal, that court will decide whether any of that evidence or argument is relevant to his judicial review application.

Issues

[94] The issues in this appeal are:

  1. a) Did the Claimant have a severe disability by December 31, 2003?
  2. b) If the answer to a) is “no,” has the Claimant had a severe disability by April 30, 2014, but starting no earlier than January 1, 2014?
  3. c) If the answer to a) or b) is “yes,” is his disability also prolonged?
  4. d) If the answer to c) is “yes,” did the Claimant suffer from an incapacity that permits additional retroactive disability payments?

Analysis

[95] There are two ways for the Claimant to succeed on the primary issue in this appeal. The first is to prove that he had a disability that was severe and prolonged by December 31, 2003. The second is to prove that he had a disability that became severe and prolonged between January 1, 2014, and April 30, 2014. These dates are based on his CPP contributions.Footnote 81

[96] The Canada Pension Plan defines “severe” and “prolonged”.

[97] A disability is severe if it makes a person incapable regularly of pursuing any substantially gainful occupation.Footnote 82

[98] When assessing severity, I must look at all of the Claimant’s conditions together to see what effect they have on his ability to work.Footnote 83 If he can regularly do some type of work from which he could earn a living, he is not entitled to a disability pension.

[99] A disability is prolonged if it is likely to be long continued and of indefinite duration, or is likely to result in death.Footnote 84

[100] The Claimant’s hearing at the General Division was a de novo hearing. The burden of proof is still on him. He must show, on a balance of probabilities, that he had a severe and prolonged disability. This means he must show it is more likely than not that he is disabled.

Did the Claimant have a severe disability by December 31, 2003?

[101] I find that the Claimant did not have a severe disability by December 31, 2003. I will start my severity analysis by looking at his functional limitations around that date.

What were the Claimant’s functional limitations by the end of 2003?

[102] I find that the Claimant’s main functional limitations by the end of 2003 were:

  • significant fatigue, including the need to lie down during the day 3-4 times per week.
  • limits on the amount and type of stress he could handle at one time, or else his functioning would decrease.
  • frustration and irritability when faced with too many mental demands.
  • decreased cognitive function beyond a certain level of work.
  • memory limitations, requiring steps such as taking extensive notes.
  • requiring more time than in the past to prepare reports.
  • trouble organizing and processing new information.
  • a maximum session length of three hours.
  • limits on the types of clients he could work with.
  • a loss of creativity.
  • some physical impairments, especially after prolonged activity.

[103] I find that these functional limitations are consistent with the 2003 medical evidence. Specifically, the Claimant was diagnosed in 2003 with post-concussion syndrome (mild brain injury), a mild cognitive disorder, adjustment disorders, and malaise and fatigue.Footnote 85 I will now explain how I determined the above functional limitations.

[104] As noted, the Claimant did not apply for the CPP disability pension until June 2016. At that time, he said his mood, anxiety, and stress levels interfered with his ability to perform the essential tasks of his job. He also said he suffered from sleep problems, chronic pain, acid reflux, and cholesterol.Footnote 86 He also answered a questionnaire about specific functional limitations.Footnote 87

[105] But the Claimant’s evidence from 2016 is so far removed from the end of 2003 that I prefer to explore documents created around 2003. Many significant events, including the decline and death of his mother, also took place between 2003 and 2016. For the same reasons, I prefer evidence from 2003 to the evidence retrospectively given at the General Division hearing or at the Appeal Division hearing. I find the 2003 evidence of his psychologists to have the most relevance.

[106] The relevance and importance of this evidence is heightened by the fact that I see no medical documents between August 2003 and June 2009. Even then, the June 2009 documents pertained mainly to some chest discomfort and not to any of the Claimant’s long-term concerns.Footnote 88 Other than a December 2009 biopsy (related to gastritis and esophagitis), I then saw no other medical documents until 2011.Footnote 89

[107] In February 2003, John Sullivan (psychologist) said prior testing of the Claimant revealed deficits in working memory and cognitive efficiency. He also had a relative deficit in verbal memory.Footnote 90

[108] Mr. Sullivan said the Claimant still had significant fatigue. The Claimant had days when he felt unable to accomplish much. He was frustrated and irritable when demands on his mental resources exceeded what he could manage. If he tried to give more than 15 hours of direct client service per week, the resulting feelings of fatigue, frustration, and pressure impacted his cognitive functioning. He had to take a lot of notes while serving clients, as he could not rely on his verbal retention capabilities.Footnote 91

[109] Mr. Sullivan said the Claimant also had to devote a lot of time to work other than direct service, including consultation and report preparation. He required more than the usual amount of time to create comprehensive and effective reports.Footnote 92

[110] Dr. Keith’s August 2003 report echoed much of what appeared in Mr. Sullivan’s report. In August 2003, the Claimant said he had trouble with short-term memory. He sometimes lost the thread of conversations, and had trouble organizing and processing new information. He also reported a functional maximum of 60 billable (direct service) hours per month and a maximum session length of 3 hours. He had limits on the types of clients he could treat, and thought he worked best with supervision.Footnote 93

[111] Dr. Keith also recorded that the Claimant needed to lie down during the day 3-4 times per week, due to fatigue. He had episodes of poor mood. He was limited in the amount and nature of stress that he could cope with at any one time. Once he hit that limit, his functioning deteriorated and he needed “another set of eyes” to keep him on track. He also reported a loss of creativity. He reported some physical impairments, including left hip and leg problems after prolonged activity.Footnote 94

[112] I will now look at the Claimant’s personal characteristics.

What were the Claimant’s relevant personal characteristics?

[113] When deciding whether the Claimant had a severe disability, I must consider factors such as his:Footnote 95

  • Age
  • Language ability
  • Education level
  • Past work and life experience

[114] These factors will help me decide whether the Claimant could work in the real world. I will look at each of them in turn. At this stage, I will not be considering his functional limitations. That comes in the next stage of my analysis.

[115] The Claimant was 48 years old at the end of 2003. He still had 17 years until reaching the typical retirement age in Canada. In my view, his age would not have been a significant real-world work barrier in 2003.

[116] The Claimant speaks English fluently. English is one of Canada’s official languages. I find that he had no real-world work barriers related to language.

[117] The Claimant is very well educated. He attended university for eight years and has a master’s degree in clinical psychology. He has also pursued various “continuing education” programs related to his area of expertise.Footnote 96 His education would prepare him for a broad range of jobs in the mental health field. He would also be qualified for work in other fields that required advanced reasoning or language skills.

[118] A large part of the Claimant’s work career has been in the psychotherapy field. Most of this was in his private practice, although he worked briefly as a staff therapist at a children’s mental health facility. He also did nearly ten years of concurrent college instructing. He did some work as a “pedagogue” in Switzerland. He did media work related to psychotherapy. He maintained a website on dream research.Footnote 97 He has also had several short-term stints as an electoral worker.

[119] The Claimant’s education, age, and language ability were all very positive factors as of December 31, 2003. His work experience focused mostly on psychotherapy, although he would also have had some related business management and computer skills. However, I do not see any evidence of work requiring significant physical labour or a combination of physical and cognitive demands.

[120] I do not find it realistic for the Claimant, in his late 40s, to begin work requiring significant physical exertion.

[121] Ultimately, that would also apply to work with a combination of physical and some cognitive demands. Such jobs would include, for example, working as a cashier or shop clerk. The Claimant clearly had the intellectual capacity, but his strong academic orientation and lack of retail experience would likely have made him unsuitable for such work. I also note that his experience always saw him “in control” of his essential tasks. This would not be the case in retail or similar roles.

[122] In my view, the Claimant’s personal characteristics would have let him work as a psychotherapist or teach courses related to that area. He could have done clerical work supporting other mental health professionals. He could have done certain types of computer and office work that did not require extensive training. He could probably have done work based on writing or presenting, including some media roles. The question is whether his functional limitations left him with any residual capacity for those jobs.

[123] This question is important because the law imposes a requirement on a person with residual work capacity. When a CPP disability applicant has some work capacity, he must show that efforts at obtaining and maintaining employment have been unsuccessful because of his health condition.Footnote 98

[124] I will now apply the Claimant’s personal characteristics to his limitations, so I can determine whether he had any residual work capacity by the end of 2003.

Did the Claimant have any residual work capacity by the end of 2003?

[125] The Claimant did have residual work capacity by the end of 2003. I will now explain why.

The 2003 reports

[126] The 2003 reports from Dr. Keith and Mr. Sullivan form the basis for the list of the Claimant’s functional limitations. However, those reports also described what the Claimant could still do as a psychotherapist. In fact, he was still working as a psychotherapist in 2003 and for many years after. Although he had periods when he temporarily stopped working, or drastically curtailed his work, he did not permanently stop this work until April 2016.Footnote 99

[127] Mr. Sullivan said the Claimant’s injuries did not prevent him from working in his field, but they placed a ceiling on the amount he could do.Footnote 100

[128] Mr. Sullivan said the Claimant’s attempts to move beyond 15 hours per week of direct client service caused frustration, fatigue, and cognitive functioning problems. This, in itself, shows some work capacity, although it is less than the 25 hours/week of direct client service he did before the 1999 Accident.Footnote 101 But it is also important to note that psychotherapy involves both direct client service and supporting work. The supporting work could include report writing or administrative tasks.

[129] Dr. Keith reported an almost identical work capacity. The Claimant told her he thought he could manage 60 billable hours (e.g., direct client service hours) per month, if he limited the number of difficult cases and suicidal patients. Once again, this is less than the 100 billable hours per month that he did before the 1999 Accident.Footnote 102 But it also excludes supporting work.

[130] At the Appeal Division hearing, the Claimant said 60 billable hours was “wrong.” He believed he quoted that figure “out of denial.” He also suggested that this may have been an error by either himself or Dr. Keith. But I prefer the 2003 evidence over the 2025 evidence regarding his 2003 work capacity. Even for individuals with no memory concerns, contemporaneous evidence tends to be more reliable than evidence given many years later.

[131] It therefore appears that the Claimant had work capacity as of August 2003. The evidence points to a work capacity of 15 client service hours per week, where client service hours do not represent the entire time commitment. The August 2003 date is significant because that is the date of the last medical evidence in 2003. Further, at that time, Dr. Keith expected a further functional improvement.Footnote 103

[132] I do not see any change in the Claimant’s work capacity between August 2003 and December 31, 2003. I see no contemporaneous evidence, medical or otherwise, from that period. In fact, I saw no medical documents at all for the period between August 2003 and June 2009. Also, at the Appeal Division hearing, he did not describe any medical treatment between 2003 and 2011. He said he took no medication during that period either. Dr. Keith said she did not see him during that period.

[133] At the January 2025 Appeal Division hearing, the Claimant described the 2003-2009 period as a relative “eye of the hurricane.” He received a settlement in 2003, and things were calm in 2009. He had limitations, but said he was being responsible with his caseload. However, he said it was no longer appropriate for him to see people by 2011.Footnote 104 He provided an example of a detailed professional letter he wrote in February 2009.Footnote 105

[134] Besides work activity, I can also consider activities of daily living when assessing work capacity.Footnote 106

[135] Between 2006 and 2008, for example, the Claimant averaged $4,432.82 each year in vehicle expenses and $1,000.08 each year in book expenses.Footnote 107 This suggests he was regularly engaged in activities such as driving and reading. In 2008 and 2009, he built a website for commercial purposes.Footnote 108 In 2010, he went on a trip to Europe.Footnote 109 Around that time, he wrote a professional article and started working on another project in his area of expertise. He said he could still write and express himself.Footnote 110

[136] All these activities, which took place after December 2003, display the Claimant’s ability to complete his activities of daily living. Such activities require the ability to focus on tasks and do complex activities such as driving a car. The Claimant himself stressed the importance of safe driving on many occasions, particularly as he grew concerned about his elderly mother’s ability to drive. He would either drive her to appointments or supervise her driving to ensure she did not endanger others.Footnote 111

[137] Based on the Claimant’s demonstrated and documented work capacity, including his ability to complete his activities of daily living, I conclude that he Had residual work capacity by December 31, 2003.

[138] Having residual work capacity does not, in itself, preclude a severe disability by the end of 2003. But, as he had some work capacity, the Claimant must show that efforts at obtaining and maintaining employment were unsuccessful because of his health condition.Footnote 112

Were the Claimant’s efforts at obtaining and maintaining work unsuccessful because of his health condition?

[139] The Claimant has not proven, on a balance of probabilities, that his efforts at obtaining and maintaining work were unsuccessful because of his health condition. This applies to the period leading up to at least December 31, 2003. I will now explain why.

[140] Firstly, while I don’t need to look beyond 2003 for this particular qualifying period, I note that the Claimant appeared to retain work capacity and work steadily for many years after that.

[141] For example, in December 2011, Dr. Keith said the Claimant’s symptoms first appeared on October 15, 2010. Dr. Keith agreed he was substantially unable to perform the essential tasks of his employment at the time of his mother’s October 2010 accident, because of that accident. But she also said he had no disease, condition or injury before the accident that affected his ability to perform activities such as his work.Footnote 113

[142] Although he did not appear to be receiving any medical treatment for many years, the Claimant said he was looking for a doctor or psychologist in 2006 to supervise his caseload. He did this so that he could make professional diagnoses (as a psychologist would) rather than just provide therapy to his clients.Footnote 114 This also points to some capacity at that time.

[143] I agree that the Claimant did not work full-time hours in 2003 or afterward. Nor did he work as a college instructor or in the media. These appeared to be largely precluded by his health condition, at least in addition to his ongoing work as a psychotherapist. But capacity for full-time employment is not the threshold for a severe disability.

[144] As I will discuss in more detail below, the Claimant’s net income likely wasn’t “substantially gainful” during most (if not all) of the period starting in 2003. But as he had some residual work capacity, that is not the essential element of the test anyway. As he continued to work as a psychotherapist, albeit at a less than full-time level, the test is whether his efforts at maintaining that work were unsuccessful due to his health condition.

[145] I cannot find that the Claimant’s efforts at maintaining his part-time psychotherapy practice were unsuccessful due to his health condition. He continued in this role for more than six years after his (initial) qualifying period expired on December 31, 2003. By any measure, I cannot consider his efforts unsuccessful. I find that he could persist in this role for many years until a setback triggered primarily by his mother’s second car accident.

[146] Before moving on to the next question, I will look at the Claimant’s reported income and determine its impact on a finding of severity by 2003.

The Claimant’s income

[147] For the reasons set out in the following paragraphs, I find that the Claimant’s reported income does not establish a severe disability by 2003.

[148] Over his work career, much of the Claimant’s income has been through self-employment. He had a period of conventional employment in 1988. That year was also his second-highest earnings year ($23,986.00) even without adjusting for inflation.Footnote 115

[149] A “substantially gainful” occupation pays a salary or wages equal to or greater than the maximum annual CPP pension. But this definition was only introduced in 2014.Footnote 116 Before 2014, the Minister often cited a similar “guideline” that was not formally defined in the legislation. However, the Tribunal’s predecessor warned against applying that “guideline” mechanically.Footnote 117

[150] Gross income consists of all amounts paid to the Claimant for his counselling services. If he purchased materials on behalf of his customers, he would deduct the cost of those materials from gross income to give his gross profit. Naturally, he did not make such deductions, as he provided a pure service rather than a combination of service and materials.

[151] The Claimant’s gross profit should correspond to the billable value of his labour for the year. He would then deduct his self-employment expenses from gross profit to give his net income for the year.

[152] Net income, plus any employment earnings, is what ends up on the Claimant’s record of CPP contributions. His record of CPP contributions suggests that he has not had substantially gainful earnings for many years. Certainly, he has not had any since the current definition of “substantially gainful” was introduced in mid-2014. If I were to apply the same definition to the preceding years, I would last see “substantially gainful” earnings for him in 2002.

[153] An important issue in this appeal is whether net income is an adequate reflection of the Claimant’s true work capacity. The Claimant’s position is that net income reflects work capacity. I do not agree that this is always the case. But I must still do a detailed analysis of his unique circumstances. It would be an error for me to not at least consider his net income.

[154] The Federal Court of Appeal said a business’s profitability or loss is not necessarily an indicator of work capacity.Footnote 118 I agree. At the same time, self-employment requires a person to incur expenses that regular employees do not have. This is why an hourly labour charge to a customer usually significantly exceeds the hourly wage actually “earned” by the person doing the work. But failing to generate a “substantially gainful” profit does not, in itself, establish a severe disability.Footnote 119

[155] A business’s success is based on many variables. Many businesses lose money despite being run by people who are not disabled. Some businesses run by disabled individuals do not lose money. The Tribunal has also noted a natural tendency to overstate expenses and understate revenues for tax purposes.Footnote 120 While I make no findings about the Claimant’s actions in that regard, it is nonetheless another factor to consider.

[156] As a result, self-employment earnings present many challenges in the context of a CPP disability claim. One of the reasons is that there is often a huge difference between gross income and net income.

[157] I will first set out the Claimant’s reported earnings, for CPP purposes, during the period from 1988 forward:Footnote 121

Year Unadjusted Pensionable Earnings Self-Employment Flag
1988 $23,986 No
1989 (none shown) ?
1990 $6,548 Yes
1991 $17,049 Yes
1992 $13,704 Yes
1993 $14,787 Yes
1994 $11,883 Yes
1995 $14,988 No
1996 $4,617 No
1997 $9,369 No
1998 $25,291 Yes
1999 $5,500 No
2000 $610 ?
2001 $2,430 ?
2002 $18,606 Yes
2003 $8,145 Yes
2004 (none shown) ?
2005 (none shown) ?
2006 (none shown) ?
2007 (none shown) ?
2008 $894 (No – based on T4)
2009 $7,508 Yes
2010 $13,184 Yes
2011 $5,941 (No – based on T4)
2012 $5,910 ? (Maybe – no T4)
2013 (none shown) ?
2014 $1,958 ?
2015 $2,411 (No – based on T4)
2016 (none shown) ?
2017 (none shown) ?
2018 $522 (No – based on T4)
2019 $2,288 (No – based on T4)
2022 $3,134 (No – based on T4)

[158] In 2010, the maximum monthly CPP disability pension was $1,126.76. This corresponds to an annual pension of $13,521.12. That is only $337.12 more than the Claimant’s reported (net) income. This shows that he was very close to substantially gainful earnings in 2010 using the mid-2014 (and forward) definition.

[159] I will dig deeper to examine the nature of the Claimant’s business earnings and expenses. Unfortunately, I only see detailed records (in the form of tax returns) for the years 2006 through 2008. Despite the limited scope of this information, the impact of self-employment expenses is very clear and consistent.

Year Gross income Gross profit Business expenses Net business income
2006 $13,586.75 $13,586.75 $19,752.56 ($6,165.81)Footnote 122
2007 $18,142.25 $18,142.25 $19,375.41 ($1,233.16)Footnote 123
2008 $20,512.25 $20,512.25 $23,391.74 ($2,879.49)Footnote 124

[160] The Claimant’s gross income and gross profit for each of these years exceed the “guideline” for determining “substantially gainful.” It is the high level of business expenses that reduces his net business income below zero for each of these years. But is net business income an accurate measure of his work capacity?

[161] I note, for example, that the Claimant deducted motor vehicle expenses of $4,269.10 in 2006 and “meals and entertainment” expenses of $394.74.Footnote 125 In my view, a counselling client would not expect these expenses to be part of the fees charged. This is different from a situation where a business owner has to bid on contracts or has to perform the work at the client’s location. It would be reasonable to expect the price charged to cover some of those costs.

[162] I see similar expenses claimed in 2007. The Claimant deducted “meals and entertainment” expenses of $417.12 and motor vehicle expenses of $4,564.45.Footnote 126 Likewise in 2008: he deducted “meals and entertainment” expenses of $413.12 and motor vehicle expenses of $4,464.90.Footnote 127 This works out to nearly $5,000.00 per year for these two expense categories for the years 2006 through 2008. These are just one part of nearly $21,000.00 in annual expenses that he averaged during that period.

[163] At the Appeal Division hearing, the Claimant said that his business expenses during the 2006-2008 period would have been mostly typical of his business expenses for the years 2002 to 2014. It follows that his 2010 net income, for example, would likely significantly understate his actual earning capacity.

[164] Before the new 2014 definition of “substantially gainful”, the Tribunal’s Appeal Division commented on that term’s meaning. The Appeal Division said “substantially gainful” included compensation that reflected the appropriate award for the nature of the work performed.Footnote 128 Thus, regardless of the Claimant’s net business income, he could have been fairly remunerated if his work paid for personal expenses such as vehicle expenses, meals, and entertainment.

[165] Also, self-employment was not the only option available to the Claimant. Instead of self-employment, he likely would have been able to take on a part-time case load as an employed psychotherapist. If employed in that way, he would not have had any business expenses. He then would have been much more likely to have a substantially gainful income. As noted, even without adjusting for inflation, his second-highest year of earnings (1988) was a year in which he was employed rather than self-employed.

[166] At the Appeal Division hearing, Dr. Keith said a typical hourly rate for psychotherapy services between 2002 and 2010 would have been between $100.00 and $120.00 per hour. She affirmed that a full-time case load for a self-employed psychotherapist would be maybe 25-30 hours of direct client service per week. Report writing and administrative tasks would increase the workload to 40-45 hours per week. She did not know the hourly wage for an employed psychotherapist.

[167] While the Claimant would not have earned $100.00 to $120.00 per hour as an employed psychotherapist in the years following 2003, I find that his earnings would likely have exceeded his reported net income from self-employment. As a result, I cannot rely on his self-employment net income as a complete measure of his work capacity or his disability’s severity.

[168] The Claimant was also doing some unpaid work, such as building a website, around this time. This may have impacted the time or energy he had for paid work that would have been reflected in his net income.

[169] Considering all the above, I find that the Claimant could not have had a severe disability starting by December 31, 2003. This finding considers:

  • his work capacity by that date.
  • his ability to continue his psychotherapy practice for several years afterward.
  • his gross business income.
  • his related activities (such as publishing work and building a website) that carried value.
  • his ability to carry on substantial activities of daily living.

[170] Before looking at whether the Claimant became disabled in early 2014, I will briefly consider the issue of supervision over his professional work.

The issue of supervision

[171] I saw suggestions that the Claimant was always supervised. This could suggest a lack of independent work capacity.

[172] However, at the Appeal Division hearing, the Claimant said that he stopped having supervision in 2014 because he no longer did any diagnostics. He said he was always in a supervised practice, except for patients paying out of their own pockets. This suggests that supervision was not strictly required: that only happened when he went beyond therapy to a diagnostic role. As a result, I find that supervision is not determinative of whether he had a severe disability by December 31, 2003.

Next steps

[173] I have found that the Claimant did not have a severe disability by the end of 2003. But this is not the end of my analysis. I must now consider whether he began to have a severe disability in the first four months of 2014.

Did the Claimant have a severe disability by April 30, 2014, but starting no earlier than January 1, 2014?

[174] This four-month period is a very narrow window in which to establish the onset of a severe disability. The near absence of any objective evidence from that period further complicates the task. However, on a balance of probabilities, I find that the Claimant became severely disabled in January 2014. I will now explain why.

The events leading up to the first four months of 2014.

[175] The Claimant had a depressive setback after his mother’s 2010 car accident and her adverse reaction to it.Footnote 129 An anticipatory grief reaction triggered this.Footnote 130 His doctor advised him to stop taking new patients in September 2011.Footnote 131 He was sleeping excessively and having nightmares.Footnote 132

[176] The evidence points to a gradual improvement until August 2012, when Dr. Keith said the Claimant was ready to begin a graduated return-to-work program. Dr. Keith also said he would pace himself with the intention of returning to full-time practice. At the hearing, she said the Claimant also wanted to return to work.Footnote 133 Dr. Okorie (family doctor) supported a return to work too. The Claimant also believed he could return to work at this time.Footnote 134

[177] The Claimant affirmed this medical support for work on several occasions. He said he was feeling more positive about his prospects, especially when the accident-related claims for him and his mother were resolved. They had legal help for those claims. His mother was feeling more positive too.Footnote 135

[178] The Claimant said he “definitely had capacity to work again” around 2013. He even gave two university lectures in the fall of 2013.Footnote 136 He described this period as the “calm before the psychological storm.”Footnote 137

[179] However, the Claimant was still very involved in helping his mother around this time. She relied heavily on him for practical and emotional support.Footnote 138

[180] The Claimant said he suffered a major setback because of a series of events starting on January 11, 2014. His mother’s dog became very ill, and had to be euthanized that day. His mother was convinced the dog had been poisoned, even though the dog’s illness had nothing to do with poisoning.Footnote 139

[181] The Claimant’s mother had a rapid deterioration around this time. He said she began to exhibit extreme behaviour, including inappropriate nudity, sexuality, and violent (even homicidal) thoughts.Footnote 140 He said she had paranoid anxieties about being kidnapped.Footnote 141 In his words, she “went off the deep end” and “was out of control.”Footnote 142 He said he had to threaten her with psychiatric hospitalization. This period, which may have extended into February 2014, was a breaking point for him.Footnote 143

Changes in the severity analysis between 2003 and 2014

[182] I already did a severity analysis for the period ending on December 31, 2003. However, my analysis for the first four months of 2014 recognizes that the Claimant’sfunctional limitations would be slightly different from the 2003 functional limitations set out above.

Functional limitations around early 2014

[183] I will first set out the Claimant’s main functional limitations in early 2014. The subheading below will explain how I determined those limitations.

[184] I find that the Claimant’s main functional limitations, by the end of April 2014 were:

  • Emotional lability (lack of emotional control, tolerance, and stability).
  • Lack of focus and concentration, including distractibility.
  • Tangential communication.
  • Nightmares and difficulty sleeping, plus extended periods in bed.
  • Memory difficulties, particularly short-term.
  • Difficulty with organization and multitasking.
  • Difficulty formulating treatment.
  • Feeling helpless and overwhelmed.
  • Suicidal ideation.
  • Depressed mood and affect.
  • Generalized rumination, anxiety, and worry.
  • Various physical limitations, such as extended sitting, standing, reaching, and lifting.

[185] I see little or no medical evidence relating specifically to the Claimant in 2014 or 2015. However, I find that almost all of these functional limitations are consistent with the medical evidence from 2016.

[186] In June 2016, Dr. Keith diagnosed the Claimant with MDD. He also had an adjustment disorder with generalized and post-traumatic anxiety related to his mother’s death.Footnote 144

[187] Dr. Keith also mentioned physical complaints such as chronic pain, acid reflux, decreased physical stamina, and tinnitus. While she is a psychologist, not a family doctor, she was aware that the Claimant used Gravol and Nexium.Footnote 145 I therefore find it likely that the Claimant had acid reflux around this time. But I see little specific support for the other physical limitations he identified. These include difficulties with vision.Footnote 146

[188] The two main mental health diagnoses could explain most, if not all, of the above limitations. The connection to the Claimant’s physical limitations is not as obvious, but mental health and chronic pain can be connected. For this reason, I accept that the medical evidence may support the Claimant’s physical limitations (other than vision and arrhythmia).

[189] I will now explain how I determined the above functional limitations. This is best shown by reviewing the evidence about the period between early 2014 and June 2017.

Evidence about the period between early 2014 and June 2017

[190] The Claimant said his mother’s 2014 decline was a “traumatic blow,” and his depression became much worse. He sometimes called it a delusional depression, with recurring nightmares.Footnote 147

[191] The Claimant said his return to work failed at this time.Footnote 148 He said he no longer had emotional control, tolerance, or stability. He said he did not have the focus and concentration required for any type of work.Footnote 149

[192] Dr. Keith affirmed that the Claimant experienced a serious emotional crisis in February 2014. It corresponded to a significant decline in his mother’s mental health. He had high levels of depression, suicidal ideation, and nightmares. Accordingly, his return to work failed at this time.Footnote 150

[193] The Claimant said he lost the will to live and contemplated suicide.Footnote 151 At the Appeal Division hearing, he said he was in bed for 12 hours on a typical day between January 2014 and June 2016. He said he was happy just to get his mother’s funeral done.

[194] Dr. Keith was in contact with the Claimant in October 2014. She later admitted that she did not know first-hand how he was doing in the first few months of 2014. But she suggested that his October 2014 cognitive impairments would have been there in the spring of 2014 as well. Those impairments included difficulty with focus, short-term memory issues, tangential communication, and emotional lability. She also suggested that those impairments have never changed or improved.Footnote 152

[195] In June 2016, Dr. Keith said the Claimant was unable to continue his work as a psychotherapist or return to any type of employment.Footnote 153 She noted disturbed sleep. His mood impairments included helplessness, depressed affect and irritability, episodes of tearfulness and reduced emotional control. He felt overwhelmed by environmental demands. He ruminated and had generalized anxiety and worry.Footnote 154

[196] Dr. Keith also said the Claimant had several cognitive impairments. These included being easily distracted, having poor attention and concentration, and difficulty with organization and multitasking. Dr. Keith further noted physical complaints such as chronic pain, decreased physical stamina, tinnitus, and acid reflux. His various impairments interfered with his ability to participate in social events, family activities, and housekeeping.Footnote 155

[197] The Claimant applied for a CPP disability pension in June 2016.Footnote 156 He said MDD caused issues with his mood, anxiety, and stress levels. He said these interfered with his ability to perform the essential tasks of psychotherapy. He also cited problems with sleep, chronic pain, acid reflux, and cholesterol.Footnote 157

[198] In 2016, the Claimant said his functional limitations included:Footnote 158

  • Sitting/standing (30 minutes)
  • Walking (4-6 blocks)
  • Lifting/carrying (20 pounds, following a 2013 hernia operation)
  • Reaching (problematic due to neck pain)
  • Seeing (“having difficulties”)
  • Remembering (“problems”)
  • Concentrating (“problems”)
  • Sleeping (“problems”)

[199] In 2016, the Claimant did not identify any real concerns with bending, personal needs (eating, washing hair, dressing), bowel/bladder habits, household maintenance (cooking, cleaning, shopping), speaking, or breathing.Footnote 159

[200] In June 2017, the Claimant reported similar limitations that affected his ability to handle his job demands. Before he closed his practice, he had difficulty with concentration, short-term memory, and formulating treatment.Footnote 160

What were the Claimant’s relevant personal characteristics in early 2014?

[201] I must consider the Claimant’s relevant personal characteristics when deciding whether he had a severe disability. I already determined those characteristics as of December 2003. However, his personal characteristics by early 2014 must reflect that he was 10 years older. This would likely reduce his ability to retrain. But his other personal characteristics would be the same.

[202] For early 2014, the Claimant’s personal characteristics would have let him work as a psychotherapist or teach related courses. He could have done clerical work supporting other mental health professionals. He could probably still have done work based on writing or presenting (although I find it less likely that he could have done other forms of new computer or office work). The question is whether his functional limitations left him with any residual capacity for those jobs in early 2014.

[203] I will now apply the Claimant’s personal characteristics to his limitations, so I can determine whether he had any residual work capacity in the first four months of 2014.

Did the Claimant have any residual work capacity in the first four months of 2014?

[204] The Claimant did not have residual work capacity as of January 11, 2014. I will now explain why.

[205] January 11, 2014, is the key date because this is when the condition of the Claimant’s mother deteriorated sharply. That was when her dog had to be euthanized. Her profound reaction placed demands on the Claimant that he was unable to handle. The analysis in the following paragraphs is based on his work capacity starting on January 11, 2014.

[206] I find that the Claimant was not capable of being a psychotherapist by early 2014. His cognitive and emotional limitations would have been too great. While he stopped doing therapy in 2014, he still carried professional insurance for another year, because some patients still needed legal closure of their files. Eventually, he transferred his clients who still needed therapy to other therapists.Footnote 161 He said his suicidal thoughts were not compatible with treating patients, as he risked doing harm to them.Footnote 162

[207] I agree that being in a suicidal state precluded giving therapy. This does not require a detailed analysis. However, as noted, the Claimant’s background left him capable of teaching courses or doing clerical work supporting other mental health professionals.

[208] Assessing work capacity for clerical support is not as clear as it is for therapy. I note that the Claimant still had a caseload of about five clients in 2014. He said it was just “housekeeping” to get the files to closure.Footnote 163 This “housekeeping” appears to have required some routine paperwork, which is akin to clerical support. Did he actually have the capacity for such support work?

[209] Ultimately, I cannot find that closing five files over a period of two or more years is indicative of work capacity. The Claimant would have been able to close those files on his own schedule. He appeared to have brief periods where he could do things. However, having periodic ability to do some paperwork is different from work capacity.

[210] To provide clerical support, the Claimant would need to conform to a schedule. He would also need to handle a significant file volume when he was working. His issues with sleeping, memory, organization, multitasking, and feeling overwhelmed were completely inconsistent with that. Furthermore, his problems with focus and concentration would have affected the quality of his work. As a result, I do not see any capacity for clerical work.

[211] The Claimant’s background also left some options in teaching, writing, or presenting. These options would be precluded by the same limitations that precluded clerical work. Teaching, writing, and presenting usually also require significant personal interaction. His emotional lability, tangential communication, depressed mood and affect, and generalized anxiety and worry would further reduce any capacity for such work.

[212] The Claimant’s other evidence also supports a lack of work capacity around this time. He appeared to have realized that his days of generating any meaningful income were finished. He said he sold his car, his condominium, and his guaranteed life insurance in early 2014.Footnote 164 In May 2014, he also terminated his “term” life insurance.Footnote 165

[213] Similarly, Dr. Keith said the Claimant would be unable to guarantee adequate performance in any position on a consistent, regular basis. She said he would have difficulty with the cognitive demands necessary in any work environment, even with accommodations. She noted the need for rapid information processing, good short-term memory, good ability to perform under stress and time pressures, and good ability to multitask.Footnote 166

[214] As the Claimant had no work capacity by January 11, 2014, I must conclude that he was incapable regularly of pursuing a substantially gainful occupation. This means that he had a severe disability as of January 2014.

The Claimant’s periodic election work

[215] The Claimant has been able to hold some extremely limited and temporary employment in the years since January 2014. However, in my view, this employment affirms the severity of his disability.

[216] The Claimant has frequently cited his intense belief in Canadian democracy. He has demonstrated that belief by assisting with various elections from time to time. These elections have been at the municipal, provincial, and federal levels.Footnote 167 The work was focused on the election days, but he appears to have done some work leading up to the election days too.Footnote 168

[217] The Claimant said these brief periods of election work left him completely exhausted and incapable of doing anything for weeks afterward. He was paranoid about making errors or losing his focus.Footnote 169 Dr. Keith said that work remained challenging, and he received a complaint around 2019.Footnote 170 The Claimant also described a disastrous interview where he had to write things and use his working verbal memory.Footnote 171

[218] The Claimant’s inability to function after even minimal work affirms that he remained severely disabled and could not make a sustained contribution. In October 2019, he believed he would not be doing another election because of his age and the responsibility and stress that elections entail.Footnote 172

[219] More generally, Dr. Keith did not draw a distinction between the Claimant’s capacity in 2014 and his capacity by his 65th birthday on September 1, 2020.Footnote 173 This suggests that the Claimant likely remained severely disabled until at least then.

[220] Before deciding whether the Claimant’s disability was also prolonged, I will briefly address the Minister’s new position on a disability onset in early 2014.

The Minister’s new position on a 2014 onset

[221] In finding that the Claimant became severely disabled in January 2014, I considered the Minister’s modified position on this issue. At the hearing, the Minister said it could no longer support a disability onset date in the first four months of 2014. The Minister said its position changed because the Claimant and Dr. Keith gave evidence that he did not become disabled in that period. The Minister also said that, by initiating this appeal, the Claimant himself challenged the General Division’s finding on this issue.

[222] I have already addressed the evidence concerning an onset date in the first four months of 2014. My findings did not align with the Claimant’s position. But this does not mean that I must accept the Minister’s position. I am not compelled to accept the position of either party: I must make a decision that is consistent with the law and the evidence.

[223] As for specific arguments against a disability onset in early 2014, the Minister said such a finding was precluded because the Claimant saw patients in 2014.

[224] As noted above, the Claimant stopped treating patients in 2014. In his suicidal state, giving treatment to patients was not appropriate. I agree that he still had some contact with a handful of patients. However, having periodic contact with patients does not itself prevent a finding of severity. He appeared to have brief periods where he could do some paperwork on his own schedule. But having periodic ability to do some unscheduled paperwork is different from work capacity.

[225] I also note that the Claimant’s earnings from 2014 onward were likely not substantially gainful, as found above.

[226] I understand why the Minister modified its position at the hearing. However, I am not persuaded that I must adopt that modified position on the evidence before me.

Is the Claimant’s disability also prolonged?

[227] I find that the Claimant’s disability is also prolonged. I will now explain why.

[228] While the Claimant has had suicidal thoughts, I am not persuaded that his disability will likely result in death. This means that his disability is only prolonged if it is likely to be long continued and of indefinite duration.

[229] In June 2016, Dr. Keith considered the Claimant’s prognosis. She did not believe he was competitively employable in any job. She did not expect his psychological status to improve to the point where he could return to competitive, gainful employment. Such employment, even with part-time hours and modified duties, required consistent attendance and predictable performance.Footnote 174

[230] Dr. Keith added that her prognosis for a full recovery was poor. She believed that the Claimant’s depression, anxiety, and cognitive impairments were severe and prolonged. She said further treatment might assist in crisis situations, but it was unlikely to improve him enough to return to any type of work.Footnote 175 That same month, Dr. Keith believed that he had reached maximum recovery.Footnote 176

[231] The issue of incapacity will be discussed intensively in the next section of this decision. While Dr. Keith’s April 2019 declaration did not correctly interpret the meaning of incapacity in the CPP context, she considered the Claimant to have been incapable continuously from September 2011 until at least then.Footnote 177 This indirectly supports the ongoing nature of his disability.

[232] In September 2023, Dr. Keith suggested that the Claimant’s emotional status started to decline further due to his ongoing legal proceedings. She tied the decline’s start to the initial denial of CPP disability benefits in December 2016.Footnote 178

[233] The above evidence persuades me that, as of January 11, 2014, the Claimant’s disability was likely to be long continued and of indefinite duration. This means his disability was prolonged by the end of his prorated qualifying period on April 30, 2014.

[234] I will now consider whether the Claimant had an incapacity under the CPP at a material time. If he did, it could affect the start date of his disability payments.

Did the Claimant suffer from an incapacity that permits additional retroactive disability payments?

[235] I find that the Claimant did not have an incapacity under the Canada Pension Plan beginning in January 2014 or sometime before he applied for the CPP. As a result, his CPP disability payments start as of July 2015. I will now explain why.

The general rule for retroactive disability payments

[236] I found that the Claimant had a severe and prolonged disability by January 11, 2014. However, he is not entitled to begin receiving a CPP disability pension as of that date. According to the Canada Pension Plan, a person cannot be deemed disabled more than 15 months before an application is made.Footnote 179

[237] The Claimant applied for a CPP disability pension on June 28, 2016.Footnote 180 This means that he cannot be deemed disabled before March 2015. However, CPP disability payments can only start four months after the deemed disability date.Footnote 181 This means that his CPP disability payments do not start until July 2015.

[238] The only way an earlier payment date can apply is if a CPP pension recipient met the definition of incapacity under the CPP at a material time. I will now explore whether that provision applies to the Claimant.

Background for the CPP incapacity test

[239] Under the CPP, incapacity exists if a person is incapable of forming or expressing an intention to make an application for a benefit.Footnote 182 If a person meets the incapacity criteria, their CPP pension application could be backdated. This is important because, as noted, the start of a CPP pension depends on the application date. With an earlier deemed application date, more pension payments would be available.

[240] However, the incapacity test is very difficult to meet. The ability to form or express an intention to make a benefit application is a very low threshold. The applicable test is not whether the applicant can make, prepare, process or complete an application for disability benefits. It does not depend on the physical capacity to complete the application. The test is whether the applicant has the mental capacity of forming or expressing an intention to do other things.Footnote 183

[241] Similarly, it is not enough for an applicant to show that the idea of applying for a CPP disability pension did not occur to him. This can be particularly important when an applicant pursued other benefits at the relevant times.Footnote 184

[242] The period of incapacity must also be a continuous one.Footnote 185 Intermittent periods of incapacity cannot be joined to create an extended period of incapacity.

[243] Before I review the applicable law in more detail, I note that the Claimant placed a lot of weight on the evidence from Dr. Keith. This included the Declaration of Incapacity completed by Dr. Keith on April 29, 2019.Footnote 186

[244] However, medical evidence is not conclusive of incapacity: it is open to a decision-maker to measure that evidence against the relevant actions or activities of an applicant during the alleged period of incapacity. A Declaration of Incapacity is just one factor in such an analysis, not the determinative factor.Footnote 187

[245] The Claimant also urged me to rely on the recent Federal Court of Appeal decision called Blue.Footnote 188 While Blue is just one of many binding decisions that consider the test for incapacity, it can still be a useful tool. The applicant in Blue also had a disability arising from psychological conditions. Accordingly, I will use Blue as the framework for my incapacity analysis.

Applying the CPP incapacity test

[246] In Blue, the Federal Court of Appeal said the CPP incapacity test involves, at a minimum, consideration of the following matters:Footnote 189

  1. (1) The applicant’s evidence with respect to the nature and extent of his physical and/or mental limitations,
  2. (2) Any medical, psychological or other evidence adduced by an applicant in support of his incapacity claim,
  3. (3) Evidence of other activities in which an applicant may have been engaged during the relevant period, and
  4. (4) The extent to which these other activities cast light on the capacity of the applicant to form or express an intention to apply for disability benefits during that period.

[247] I will now look at each of these factors, with a focus on the period between January 11, 2014, and June 28, 2016.

[248] January 11, 2014, is an important date because that is when the Claimant became severely disabled under the CPP. It would not make sense to explore incapacity in depth before that date, as the incapacity test is much more difficult to meet than the severe disability test. As retroactive payments could not predate the onset of a severe disability, there is also a limit on how far back incapacity would be relevant.

[249] June 28, 2016, is an important date because that is when the Claimant applied for a CPP disability pension. This act shows that he could form or express an intention to apply for disability benefits by that date. The question is whether he had that capacity during the relevant period leading up to June 28, 2016. If he didn’t, the CPP incapacity provisions may help him get some additional CPP pension payments before July 2015.

The Claimant’s evidence about the extent of his physical/mental limitations

[250] The Claimant made many explicit statements about whether he met the CPP definition of incapacity. He also made statements about when he met that definition. For example, in November 2024, he said he had been incapacitated since 1999. He also believed Dr. Keith would testify that he had been incapacitated since 1999.Footnote 190 In January 2025, he said he was incapacitated as of January 2014.Footnote 191

[251] I prefer not to rely on mere assertions of incapacity by the Claimant. Those assertions may not have been consistent, or may have been based on an incorrect interpretation of the law. Instead, my summary of his evidence will focus on what he said about his specific physical and mental limitations and why he did not apply earlier. I can then consider that evidence together with the other Blue criteria.

[252] However, even when the Claimant discussed the specific reasons for not applying earlier, he provided at least two distinct narratives. One narrative was that he consciously chose not to apply for a CPP disability pension, and only applied in June 2016 when he had no other choice.

[253] For example, in February 2020, the Claimant said he would have continued to choose the same path (of not asking for assistance) if it would have been possible to reach age 65 without applying for a CPP disability pension. He took this position even though he believed he was entitled to such assistance. He said he was never a “free rider.” He stressed that he could have made other choices, such as applying for a CPP disability pension after the 1999 Accident.Footnote 192

[254] The Claimant added that he also made a choice to care for his mother after her 2010 accident. He said this had major financial and psychological consequences. But he said he did it anyway because he was unwilling to put a price on his mother’s well-being. He asked, “how much is your mother worth?”Footnote 193

[255] At the Appeal Division hearing, the Claimant again said he did not apply for the CPP disability pension until June 2016 because he has “never been a free rider.” He said his choice was between applying for the pension, suicide, or living in the gutter. He said he, “didn’t want to go through a nightmare...if I could have gotten to 2020, I would have.” The 2020 date appears to be a reference to when he would reach age 65. He said he was in bed twelve hours per day between January 2014 and June 2016.

[256] Another incapacity narrative focused on the Claimant’s conditions and limitations as an explanation for not applying earlier than he did.

[257] On August 2020, the Claimant said he did not apply for a CPP disability pension earlier because he was suffering from a major depression, disabled, and suicidal.Footnote 194

[258] At the General Division hearing, the Claimant said he didn’t renew his Canadian Psychological Association membership or his professional liability insurance in 2016 because he was no longer doing therapy with clients. He said he was “out of his gourd” by that time.Footnote 195

[259] In June 2025, the Claimant said he was “out of his gourd” after his mother’s November 2014 passing. He said he was “certifiably insane,” and added that there was “no way” he was going to be in a psychiatric hospital.Footnote 196

[260] I have significant concerns about these competing narratives. Nonetheless, I will continue with a consideration of the medical evidence.

Medical, psychological or other evidence adduced by the Claimant in support of his incapacity claim

[261] I see little contemporaneous medical evidence relevant to the issue of incapacity before the Claimant applied for the CPP disability pension in June 2016. On June 20, 2016, Dr. Keith said his global assessment of functioning (GAF) score was between 45 and 55. This meant he had moderate to severe symptoms, and moderate to severe difficulty in social and occupational functioning.Footnote 197 But this is much more relevant to the question of disability than it is to the question of incapacity.

[262] Instead, Dr. Keith created most of the medical evidence regarding incapacity much later. Even so, Dr. Keith’s evidence has taken two distinct approaches. The first arose in April 2019. The second arose some years later, and is more consistent with her hearing evidence.

[263] In April 2019, Dr. Keith completed a Declaration of Incapacity form for CPP purposes. This is potentially highly relevant to the question of incapacity, for obvious reasons. Dr. Keith said the Claimant’s condition made him incapable of forming or expressing the intention to make an application. She said the medical condition causing the incapacity was MDD. She said his incapacity began in September 2011 and was still ongoing. She also said that no other physicians treated him during his incapacity.Footnote 198

[264] As noted, a Declaration of Incapacity is not determinative. In this case, I do not assign much weight to the Declaration. It is inconsistent with the other evidence, including evidence from Dr. Keith herself.

[265] I do not see how the Claimant could have been incapacitated continuously from September 2011 to April 2019, as Dr. Keith suggests. In June 2016, he applied for a CPP disability pension. The very act of applying for the CPP pension precludes incapacity under the CPP. Dr. Keith was aware of this application, as she prepared a June 2016 medical report and a comprehensive letter in support of the application.Footnote 199 The Claimant said he applied for the pension after discussing it with Dr. Keith.Footnote 200

[266] Furthermore, a continuous incapacitation from 2011 to 2019 also contradicts Dr. Keith’s approval of the Claimant’s return to work in August 2012. She said the Claimant could direct the pace at which he returned to full-time practice.Footnote 201 I cannot see how a person incapacitated under the Canada Pension Plan could be approved for work as a psychotherapist. As noted, Dr. Okorie also approved such a return.

[267] At the Appeal Division hearing, I asked Dr. Keith about the test she used for the April 2019 Declaration of Incapacity. She said she interpreted incapacity “pretty generally,” and tied it to doing an application or thinking that he needed to do an application. This is not consistent with the statutory definition.

[268] In September 2023, Dr. Keith provided an account that was different from what she said in April 2019. While she maintained that the Claimant was incapacitated in September 2011, she said he could not make a “rational decision regarding his application” until 2016. She said he was incapacitated because he “could not reliably consider whether he should apply” for a CPP disability pension. She said 2016 was when he was no longer in an emotional crisis about his mother.Footnote 202

[269] At the General Division hearing in April 2024, Dr. Keith said the Claimant was incapacitated when his symptoms interfered with his ability to file an application. She suggested that he was in denial about his ability to go back to work, and that this showed his incapacitation. She said it wasn’t until 2016, after an unsuccessful return, that he could accept that he could no longer work.Footnote 203

[270] In December 2024, Dr. Keith told the Claimant her opinion had not changed since her September 2023 report and her April 2024 testimony. She used the same wording to assess incapacity as she did in September 2023. She said he was unable to appreciate the severity of his impairments and form the intent to apply. She believed that caring for his mother and negotiating her legal settlement(s) contributed to his incapacity.Footnote 204

[271] At the Appeal Division hearing, the Minister asked Dr. Keith when the Claimant regained capacity after 2014. She said it was probably in early 2016, when the Claimant was working with his family doctor. The Claimant later told her that he needed to apply for a CPP disability pension. However, she also admitted that she didn’t see him clinically between 2014 and 2016, as they only communicated by e-mail.

[272] The Minister also asked Dr. Keith what “incapacity” meant in the CPP context. She said it meant an inability to form the intention to apply for a CPP disability pension. She then said that in 2011, the Claimant didn’t have the capacity to make a decision about applying for the CPP disability pension. She said he had no insight into the level of his disability: he couldn’t say, “Hey, I’m disabled, and I should apply for the disability pension.” She then affirmed that he was both incapacitated and disabled in 2014.

[273] The Claimant asked Dr. Keith if she believed he was completely incapacitated as of January 11, 2014. Dr. Keith replied, “You told me that later, yes.” She then agreed with the Claimant that he was incapacitated in 2011, and then again in 2014. This exchange strongly suggests that Dr. Keith relied on the Claimant’s assessment of incapacity in 2014 in place of her own.

[274] As with the Claimant’s evidence, I have reservations about Dr. Keith’s evidence on incapacity. Her evidence has at least two distinct narratives, with the second only emerging in the last couple of years. But I am also concerned with her understanding of the legal test under the CPP.Footnote 205

[275] Despite these reservations, I will continue a full Blue analysis by next looking at the evidence of other activities in which the Claimant was engaged.

Evidence of other activities in which the Claimant was engaged during the relevant period

[276] At the Appeal Division hearing, as noted, the Claimant said he was in bed for 12 hours each day between January 2014 and June 2016. He said he was just happy that he could get his mother’s funeral done. I heard relatively little testimony about his exact activities during the relevant period.

[277] I recognize that the relevant period was approximately ten years ago. It is admittedly now difficult to provide accurate details of what the Claimant was doing and when. The following chart chronologically summarizes some of the activities in which he was engaged. Some entries are based on contemporaneous records, while others are based on later recollections.

Date (or Date Range) Activity
2010-November 2014Footnote 206 Took care of his mother “nearly on a full-time basis” and supervised her daily while she drove (for public safety reasons) or went for medical treatment. Helped his mother with driver retraining, due to her anxiety, as she didn’t trust anyone else. Refused to “offload” her care, given his concerns about the state of long-term care in Canada. But recognized that her “cognitive steering” ability was completely gone.
January 6, 2014Footnote 207 E-mailed Dr. Keith, discussing strategy for handling his mother’s insurance claims. Recommended that Dr. Keith meet his mother with other therapists present.
January 2014-2017Footnote 208 Maintained approximately five ongoing files. Tasks included “getting [clients] to the Criminal Injuries Compensation Board” and a form of client intake, but not therapy.
After January 11, 2014Footnote 209 Threatened his mother with psychiatric hospitalization because of her unreasonable belief that her dog had been poisoned by her superintendent. Also dealt with the police about his mother’s behaviour.
After January 11, 2014Footnote 210 Sold his car, condominium, and guaranteed life insurance policy (before May 2014).
January 29, 2014Footnote 211 E-mailed Dr. Keith and said he would have his mother sign an assessment request. He also spoke to a client by phone.
February 11, 2014Footnote 212 E-mailed Dr. Keith, and asked about his mother’s assessment.
February 24, 2014Footnote 213 E-mailed Dr. Keith, as his mother was getting frustrated with delays. Asked Dr. Keith to send a treatment plan, and agreed to meet the next week.
March 25, 2014Footnote 214 E-mailed Dr. Keith, to advise that the paralegal settled the file. Also asked for an occupational therapy referral for a client, and mentioned that he just had his kitchen redone.
May 31-June 6, 2014Footnote 215 Worked as an Advance Area Manager for X.
June 12, 2014Footnote 216 Worked as an Area Manager for X.
September 2014Footnote 217 Supervised his mother’s driving as she swerved to avoid something (that wasn’t there).
November 14, 2014Footnote 218 E-mailed Dr. Keith to advise of his mother’s death, and asked to speak to Dr. Keith as he had a few questions.
November 22, 2014Footnote 219 E-mailed Dr. Keith about his mother’s funeral in Port Dover. Said he would try to call Dr. Keith on Monday.
Unknown date(s), 2015Footnote 220 Worked for X and/or Y.
Unknown date(s), 2015Footnote 221 Renewed Canadian Psychological Association membership and professional liability insurance for the last time.
November 30, 2015Footnote 222 Moved into a safe place to stay.
End of 2015Footnote 223 Began to gain insight into the dynamics of his psychiatric presentation, and understood that it was treatable.
Early spring, 2016Footnote 224 Discussed CPP disability with Dr. Keith.
Unknown date(s), 2016Footnote 225 Didn’t renew Canadian Psychological Association membership or professional liability insurance.
May 20, 2016Footnote 226 E-mailed Dr. Keith, asking for all clinical reports she wrote about his depression and his mother’s accidents.
June 2016Footnote 227 Closed business after an ongoing discussion with Dr. Keith. They agreed it would be best for him and his clients.

[278] To conclude my Blue analysis, I will now examine how these activities are relevant to an assessment of incapacity under the CPP.

The extent to which these other activities cast light on the Claimant’s capacity to form or express an intention to apply for disability benefits during that period

[279] The Claimant’s other activities are strongly supportive of having the capacity to form or express an intention to apply for disability benefits during the period from January 2014 to June 2016.

[280] The Claimant could manage the “business end” of his psychotherapy practice throughout that period. While he did not provide therapy, he still provided some services to his remaining clients. He also held multiple short-term positions as an election worker. His limited ability to maintain such work beyond a day or two at a time is supportive of a disability but, in my view, it does not approach the threshold for incapacity.

[281] Successfully applying for such work, not to mention doing it, requires the ability to form (or express) the intention with respect to choices faced by the Claimant.Footnote 228

[282] Many other activities undertaken by the Claimant between January 2014 and June 2016 showed this ability.

[283] In the first few months, the Claimant sold his car, condominium, and guaranteed life insurance policy. He repeatedly communicated with Dr. Keith about his mother’s assessment, treatment, and insurance settlement. He asked Dr. Keith for a referral for one of his clients. He had his kitchen redone. He took care of his mother on a “nearly full-time basis”. This included supervising his mother’s driving, helped with her driving retraining, and taking her to medical treatments.

[284] After his mother passed away in late 2014, the Claimant managed to get his mother’s funeral done. In 2015, beyond his vocational activities, he also made decisions on renewing his professional membership and insurance. He made the decision to move into a new “safe” place. He gained insight into his psychological condition.

[285] In the first half of 2016, the Claimant discussed disability with Dr. Keith, and ultimately decided to apply for the CPP disability pension. He requested supporting documents related to his and his mother’s conditions, and decided to close his psychotherapy practice.

[286] In my view, the Claimant’s activities disclose an ongoing stream of decision-making by the Claimant. He was constantly facing choices and making them, whether it was to care for his mother (rather than leaving her in the care of strangers) or to adjust the nature of his work activities. I also note that capacity assessment is not limited to decision-making contexts. Activities such as driving, or making driving arrangements for safety reasons, also call for “specific intent to accomplish specific actions.”Footnote 229

[287] Before the Blue decision was released, the Claimant’s activities alone may have been enough to dispense with the incapacity argument. The evidence of capacity is extensive.

[288] However, the Blue decision involved a very narrow and specific form of disability. The Federal Court of Appeal described it as “most unusual.” The applicant’s trauma and mental health issues arose from or related to engaging with hospitals, the medical profession, and persons in authority. Although she had capacity for many things, she lacked the specific capacity for expressing or forming an intent to apply for the CPP disability pension.Footnote 230

[289] Although the Blue decision was “most unusual”, it is still binding law. This means I must still carefully consider the nature of the Claimant’s disability before reaching a final conclusion on incapacity.

[290] The Claimant, and the applicant in Blue, had a disability rooted in mental health. In my view, however, this is not enough. Something in the Claimant’s disability must specifically preclude him from even contemplating an application for a CPP disability pension. I also note that a diagnosis of PTSD, as the applicant in Blue had, does not in itself establish incapacity.Footnote 231

[291] As set out above, the Claimant provided at least two different narratives for not applying until June 2016. But I cannot find that the delay was specifically rooted in his disability. A desire not to be a “free rider” most certainly does not meet the threshold. That is a conscious choice not to apply because of a desire to be independent. Wishing to be independent is not a disability, nor is it the prominent feature of his disability.

[292] The Claimant tried to draw a parallel between his disability and the applicant’s disability in Blue. But I do not see a similar explanation for not applying. He cannot be said to be traumatized by his encounters with the medical profession, hospitals, and persons in authority. In fact, he continued working within the medical profession in a psychotherapy practice (albeit no longer providing therapy) until June 2016.

[293] Furthermore, the Claimant engaged with Dr. Keith, his long-time treating psychologist, during the period in question. This is not indicative of trauma arising from his dealings with the medical profession. I see no traumatic experience with hospitals either.

[294] The Claimant did eventually argue that he had a fear of hospitalization. But this only appeared a decade after the relevant period, and consisted of his own assertions rather than objective evidence.

[295] The Claimant suggested that he had not told Dr. Keith everything because he was afraid that he might be hospitalized, and was also afraid of the associated stigma. At least some of these suggestions arose recently when describing parallels between his situation and the applicant in Blue.Footnote 232

[296] In this case, the lack of contemporaneous evidence about such a fear is fatal to this argument. It is difficult to reconcile a fear of psychological stigma and hospitalization with the fact that the Claimant saw Dr. Keith over such a long period. It is even more difficult to reconcile with the fact that he himself is a psychotherapist.

No relevant or analogous form of PTSD

[297] The Claimant has suggested that he suffers from PTSD.Footnote 233 But I do not see such a diagnosis from Dr. Keith, even though she treated him over a period of more than two decades. Further, any reference to trauma does not appear to be related to the medical profession, hospitals, or persons in authority. I will now explain this further.

[298] In 2003, Dr. Keith diagnosed the Claimant with a mild cognitive disorder, adjustment disorders, and malaise and fatigue.Footnote 234 Dr. Keith’s 2016 diagnoses were MDD and adjustment disorder with anxiety (generalized and post-traumatic).Footnote 235 While the words “post-traumatic” appear in connection with anxiety, Dr. Keith makes clear that the trauma in question was his mother’s accidents, health concerns, and death.Footnote 236 I see no reference to hospitals, the medical profession, or persons in authority.

[299] In April 2019, on the specific issue of incapacity, Dr. Keith prepared a medical certificate for CPP purposes. However, when asked which medical condition caused the incapacity, Dr. Keith only mentioned MDD.Footnote 237

[300] The 2014-2016 activities chart above shows that even in February and March of 2014, after the onset of his severe disability, the Claimant was working within the “system” on his mother’s behalf to resolve her insurance claim. He also resolved his initial 1999 Accident claim in November 2003, to no apparent ill effect. In fact, he said that he was managing his life and finances very well between 1999 and 2010.Footnote 238 After his mother’s accidents, he made insurance claims for both his mother and himself.Footnote 239

[301] But even before the settlement of those matters, the Claimant was described in September 2002 as always having been an outspoken advocate for his clients. The 1999 Accident appeared to exacerbate that “pre-existing personality presentation.”Footnote 240 Again, this does not point to an inability to pursue remedies. Nor does it appear analogous to the applicant in Blue.

[302] Ultimately, I do not need to resolve the multiple narratives and the resulting apparent contradictions in the incapacity-related evidence from both the Claimant and Dr. Keith. Nor do I need to address the Minister’s suggestion that Dr. Keith had moved beyond treating the Claimant to advocating for him.Footnote 241 The nature of the Claimant’s disability simply does not bring him within the very narrow purview of the decision in Blue.

[303] I accept that it took the Claimant more than two years to apply for the CPP disability pension after his disability onset. He may not have appreciated, or wanted to believe, that he was severely disabled. That would be a testament to his desire to work. It would also be consistent with his expressed desire not to be a “free rider.” As admirable as those desires are, they do not bring him within the very narrow definition of incapacity under the Canada Pension Plan.Footnote 242

[304] The burden is on the Claimant to establish incapacity under the Canada Pension Plan. I cannot find that he meets that test, either with or without the analysis set out in Blue.

Conclusion

[305] The appeal is allowed in part. The Claimant is entitled to a CPP disability pension, as he had a severe and prolonged disability starting in January 2014. However, he has not established incapacity under the Canada Pension Plan. He is therefore not entitled to pension payments before July 2015. Payments start in July 2015 because he applied for the pension in June 2016. That means March 2015 is his deemed disability date. Payments can only begin four months after the deemed disability date.

 You are being directed to the most recent version of the statute which may not be the version considered at the time of the judgment.