Employment Insurance (EI)

Decision Information

Decision Content

Citation: BA v Canada Employment Insurance Commission, 2024 SST 387

Social Security Tribunal of Canada
General Division – Employment Insurance Section

Decision

Appellant: B. A.
Respondent: Canada Employment Insurance Commission

Decision under appeal: Canada Employment Insurance Commission reconsideration decision (0) dated December 14, 2023 (issued by Service Canada)

Tribunal member: Teresa Day
Type of hearing: Videoconference
Hearing date: February 28, 2024 and March 11, 2024
Hearing participant: Appellant
Decision date: April 17, 2024
File number: GE-23-3558

On this page

Decision

[1] The appeal is dismissed.

[2] The Appellant is disqualified from receiving regular employment insurance (EI) benefits because his employment was terminated due to misconductFootnote 1.

Overview

[3] The Appellant works as a nurse and was employed by Interior Health Authority in British Columbia (the employer).

[4] The employer instituted a mandatory Covid-19 vaccination policy that required all employees to be fully vaccinated by October 26, 2021 (the policy). Those who were unvaccinated (or failed to provide proof of vaccination) and didn’t have an approved exemption by this deadline could face discipline up to and including termination.

[5] The Appellant didn’t want to comply with the policy by being vaccinated. But he didn’t have an approved medical or human rights-based exemption.

[6] His last paid day of work was October 24, 2021. On October 25, 2021, he was suspended from his employment and placed on an unpaid leave of absence for failing to comply with the policyFootnote 2.

[7] Also on October 25, 2021, the Appellant sent an E-mail to his manager with a note from his doctor saying he was “unable to attend work due to “illness/injury” for 2 weeksFootnote 3. Two weeks later, on November 8, 2021, he sent in a second medical note saying he was unable to work for a monthFootnote 4; and a month after that, on December 8, 2021, he sent in a third medical note saying he was unable to work for another 6 weeksFootnote 5.

[8] On December 10, 2021, he was terminated for non-compliance with the policyFootnote 6.

[9] The Appellant applied for EI sickness benefits the same dayFootnote 7.

[10] He received 15 weeks of sickness benefitsFootnote 8 and then, on April 25, 2022, he asked for regular EI benefitsFootnote 9. But the Respondent (Commission) decided he couldn’t be paid regular EI benefits because he lost his job due to his own misconductFootnote 10.

[11] The Appellant asked the Commission to reconsider. He said he had valid medical reasons for not complying with the policy. He also said it was unfair that British Columbia (BC) was the only province that wouldn’t allow unvaccinated nurses to return to work.

[12] The Commission maintained it’s decision not to pay the Appellant. It said he was disentitled to regular EI benefits during the period of his suspensionFootnote 11 and disqualified from EI benefits after his dismissalFootnote 12. This meant the Appellant couldn’t be paid any regular EI benefits on his claimFootnote 13.

[13] The Appellant appealed the disentitlement and the disqualification to the Social Security Tribunal (Tribunal).

Preliminary matters

  1. A) My jurisdiction

    [14] The Appellant’s appeal was first heard on May 29, 2023.

    [15] On August 24, 2023, the Tribunal issued a decision dismissing his appeal. The Tribunal Member decided the Appellant couldn’t be paid EI benefits because:

    1. a) the Commission proved the Appellant was suspended from his employment from October 25, 2021 to December 9, 2021 due to his own misconduct, so he was disentitled to EI benefits during this period; and
    2. b) the Commission proved the Appellant was dismissed from his employment on December 10, 2021 due to his own misconduct, so he was disqualified from EI benefits from that date.

    [16] The Appellant appealed that decision to the Tribunal’s Appeal Division (the AD). He said he was dismissed while on medical leave, which is “unlawful”Footnote 14.

    [17] The AD allowed his appeal in part.

    [18] The AD found that:

    1. a) The Tribunal Member did not misinterpret what misconduct means for purposes of EI benefits.
    2. b) The Tribunal Member did not fail to consider the reasonableness of the employer’s vaccination policy.
    3. c) The Tribunal Member did not overlook any evidence regarding the Appellant’s suspension from his employment.
    4. d) The Appellant is disentitled to regular EI benefits between October 25, and December 9, 2021 because he was suspended from his employment due to his own misconduct.
    5. e) But the Tribunal Member didn’t address all of the relevant evidence on the disqualification issue, specifically whether the Appellant was on a medical leave absence when he was dismissed on December 10, 2021 and didn’t know he could be dismissed.

    [19] So the AD returned the Appellant’s appeal to a new Tribunal Member to make a decision on the disqualification issue only.

    [20] This means that all of the findings in connection with the disentitlement imposed on the Appellant’s claim because he was suspended from his employment due to his own misconduct – and the disentitlement itself (from October 25, 2021 to December 9, 2021) were confirmed and, therefore, remain in effect.

    [21] My jurisdiction is limited to considering whether the Appellant is disqualified from EI benefits starting from December 10, 2021 because he was terminated from his employment due to his own misconduct.

    [22] The AD also said that if the Appellant has documents showing when his employer approved his medical leave of absence, he should file this evidence with the TribunalFootnote 15. I gave the Appellant 2 opportunities to file his additional evidence and he filed the materials at RGD04 and RGD06. This evidence was shared with the Commission, and it confirmed it had no additional representations in responseFootnote 16.

    [23] The Appellant’s new hearing on the disqualification issue only was held by videoconference on February 28, 2024 and March 11, 2024. This is the decision from that new hearing.

  2. B) The Appellant continued to be unable to work due to illness

    [24] The Appellant submitted a doctor’s note that said he “was/is unable to work due to illness/injury” for 3 months starting from January 17, 2022Footnote 17.

    [25] Since the Appellant received the maximum 15-week entitlement to EI sickness benefits starting from October 25, 2021, his sickness benefits would be exhausted the week ending February 5, 2022Footnote 18.

    [26] If he was unable to work for medical reasons for 3 months starting from January 17, 2022, he wouldn’t be entitled to regular EI benefits until April 17, 2022. This is why the Commission renewed the Appellant’s claim starting April 17, 2022Footnote 19.

    [27] The law says a disqualification imposed for losing your job due to misconduct will start on the Sunday of the week in which you are terminated. So the Appellant’s disqualification would start on Sunday, December 5, 2021 because he was terminated on December 10, 2021. But if there is a period of suspension prior to the termination (as in the Appellant’s case), the disqualification starts as of the date of the termination itselfFootnote 20.

    [28] So, since the Appellant is disentitled to EI benefits from October 25, 2021 to December 9, 2021 because he was suspended due to his own misconduct, I must decide if the Appellant is disqualified from receiving regular EI benefits starting from December 10, 2021Footnote 21.

Issue

[29] Is the Appellant is disqualified from EI benefits starting on December 10, 2021 because he lost his job at Interior Health Authority due to his own misconductFootnote 22.

[30] To decide this issue, I must look at the reason for the Appellant’s termination and then determine if the conduct that caused his termination is conduct the law considers to be “misconduct” for purposes of EI benefits.

Analysis

Issue 1: Why did the Appellant lose his job?

  1. A) When was the Appellant’s employment terminated?

    [31] The Appellant told the Commission that his employment was terminated at an official meeting on December 10, 2021Footnote 23.

    [32] At the hearing, he testified that:

    • On October 25, 2021, he E-mailed his manager a medical note saying he was unable to attend work due to illness/injury for 2 weeksFootnote 24.
    • On November 8, 2021, he E-mailed his manager a second medical note saying he was unable to attend work due to illness/injury for another 1 monthFootnote 25.
    • His manager responded the same day (November 8, 2021) and said the employer needed his doctor to complete a proof of illness form giving further details about his illnessFootnote 26. The form had to be submitted by November 15, 2021Footnote 27.
    • On November 15, 2021, he E-mailed his manager the completed proof of illness form, as requestedFootnote 28.
    • On November 18, 2021, he received an E-mail from his manager saying, “we need to set up a meeting to give you notice of termination”.
    • He didn’t respond to that E-mail because he was still on “stress leave”.
    • On December 8, 2021, he E-mailed his manager a third medical note saying he was unable to attend work due to illness/injury for another 6 weeksFootnote 29.
    • On December 9, 2021, he received an E-mail from the employer’s Human Resources (HR) representative saying that there was going to be a meeting about the termination of his employment, and advising he should have his union representative attend the meeting with him.
    • There were other E-mails on December 9, 2021 to set a time for the meeting with him, his union representative, his manager, and the HR representative.
    • The meeting took place on December 10, 2021, and that was when he was told his employment was terminated.

    [33] The Commission agrees the Appellant’s employment was terminated on December 10, 2021, and I see no evidence or reason to disagree.

    [34] I therefore find the employer terminated the Appellant’s employment on December 10, 2021.

  2. B) Was the Appellant on approved leave of absence on December 10, 2021?

    [35] No, he wasn’t. The employer never authorized a leave of absence (LOA) for the Appellant.

    [36] The Appellant’s last paid day was October 24, 2021Footnote 30.

    [37] The policy deadline to provide proof of vaccination or obtain an approved exemption to the vaccination requirement was October 26, 2021. Instead of doing either of these things, on October 25, 2021 the Appellant sent his manager an E-mail attaching a doctor’s note that said he was unable to attend work due to illness/injury for 2 weeks.

    [38] This was a unilateral act by the Appellant. He didn’t ask the employer if he could take a medical LOA from his employment, nor did the employer authorize him to take one.

    [39] Exactly 2 weeks later, on November 8, 2021, the Appellant submitted a second doctor’s note saying he was unable to attend work due to illness/injury for an additional month.

    [40] This was a further unilateral act by the Appellant, presumably timed to explain that his continued absence from work was due to medical reasons.

    [41] This time, the Appellant’s manager responded immediately by sending the Appellant the proof of illness form he needed to have his doctor complete and submit by November 15, 2021.

    [42] Three days after the Appellant submitted the completed form, his manager E-mailed him to set up a meeting to give him notice of termination.

    [43] The Appellant chose not to respond to this E-mail from his manager. Instead, on December 8, 2021, he submitted a third doctor’s note saying he’d need to be off work for another 6 weeks.

    [44] This was yet another unilateral act by the Appellant.

    [45] This time, the employer’s HR representative immediately scheduled a termination meeting and the Appellant’s employment was terminated on December 10, 2021.

    [46] The evidence shows the employer did not approve or authorize a LOA for the Appellant – medical or otherwise. Rather, the evidence shows the opposite occurred.

    [47] While the Appellant was suspended from his employment for non-compliance with the policyFootnote 31, he submitted 2 doctor’s notes to his manager. His manager responded by asking him to submit the specific form the employer required so it could consider his limitations and ability to return to work. After receiving the completed form, his manager advised him that his employment would be terminated.

    [48] At the hearing, the Appellant said he didn’t need the employer to authorize him to take a medical LOA. He said the employer doesn’t have the right to say ‘NO’ to a medical LOA as long as he sent in his doctor’s notes, which he did. To support this argument, he pointed out that the employer didn’t need to approve his claim for EI sickness benefits.

    [49] I disagree.

    [50] It’s true that the Commission doesn’t need or seek input from an employer to determine a claimant’s eligibility for EI sickness benefits. But that’s very different from a LOA from employment, which occurs when an employer gives permission to an employee to be away from their duties for a period of time with a right of reinstatement.

    [51] An employee cannot force their employer to accept an on-going absence from work (and hold their position open for them to return to) merely by submitting a series of consecutively timed doctor’s notes.

    [52] There needs to be a process for an employer to consider and approve (or not) a medical LOA on the basis of detailed information about the nature and anticipated duration of an employee’s illness or injury.

    [53] And that’s what happened here.

    [54] After the Appellant sent in his second doctor’s note, the employer sent him the form it needed his doctor to complete so it could consider his request for a medical LOA.

    [55] The employer’s formFootnote 32 asked the doctor to provide information about the nature of the illness impacting the Appellant’s ability to work and whether the prescribed treatment was likely to impair performance or safety. The form also asked the doctor to describe the temporary physical and psychological limitations preventing the Appellant from performing his work duties; and opine on whether the Appellant was fit to participate in meetings to resolve workplace issues and, if those issues were resolved, could return to work.

    [56] After the completed form was submitted by the Appellant on November 15, 2021, the employer reviewed it and decided to terminate his employment. The employer’s response was communicated to the Appellant on November 18, 2021, when his manager E-mailed him and asked for a meeting to give him notice of termination.

    [57] The fact the Appellant chose to ignore this E-mail (and instead submit a third doctor’s note on December 8, 2021) didn’t change the employer’s decision to deny the Appellant’s request for a medical LOA. It only delayed the termination of his employment to December 10, 2021.

    [58] The Appellant told the Commission he was off on stress leave when the employer dismissed himFootnote 33. I give no weight to this statement. This is because there is no evidence showing the employer ever authorized or approved a LOA for the Appellant – medical or otherwise, anytime after his last paid day on October 24, 2021.

    [59] I therefore find the Appellant was not on an approved LOA when his employment was terminated on December 10, 2021.

  3. C) Why was the Appellant’s employment terminated?

    [60] The Appellant lost his job because he failed to comply with the policy by providing proof of his Covid-19 vaccination status by the October 26, 2021 deadline.

    [61] The employer told the Commission the Appellant was dismissed for non-compliance with the policyFootnote 34. The Commission accepts this as the reason for the Appellant’s termination, and I see no evidence or reason to disagree.

    [62] The Appellant agrees that his employment was terminated because he didn’t provide the employer with proof of vaccination by the October 26, 2021 deadlineFootnote 35. He told the Commission he knew that by not complying, he was in jeopardy of losing his jobFootnote 36. But he argues his termination was wrongful and there was no misconduct on his part. I will deal with this argument under Issue 2 below.

    [63] I find the Appellant’s employment was terminated because he failed to provide proof of vaccination as required by the policyFootnote 37.

Issue 2: Is this reason considered misconduct for purposes of EI benefits?

[64] Yes. The reason for the Appellant’s dismissal is misconduct for purposes of EI benefits.

The law

[65] The law says that if you lose your employment due to misconduct, you are disqualified from receiving EI benefitsFootnote 38.

[66] To be misconduct under the law, the conduct that led to the separation from employment has to be wilful. This means the conduct was conscious, deliberate, or intentionalFootnote 39. Misconduct also includes conduct that is so reckless (or careless or negligent) that it is almost wilfulFootnote 40 (or shows a wilful disregard for the effects of their actions on the performance of their job).

[67] The Appellant doesn’t have to have wrongful intent (in other words, he didn’t have to mean to do something wrong) for his behaviour to be considered misconduct under the lawFootnote 41.

[68] There is misconduct if the Appellant knew or ought to have known his conduct could get in the way of carrying out his duties towards the employer and there was a real possibility of being terminated because of itFootnote 42.

[69] The Commission has to prove the Appellant was dismissed from his job due to misconductFootnote 43. It relies on the evidence Service Canada representatives obtain from the employer and the Appellant to do so.

The evidence

[70] The Appellant himself provided the Commission with a copy of the policy in effect as of December 1, 2021Footnote 44.

[71] It says that employees who were not vaccinated by the deadline (or did not have an approved exemption) “will be placed on leave without pay and may be subject to discipline up to and including termination”Footnote 45. It also says that continued non-compliance could result in “disciplinary action up to and including termination of employment”Footnote 46.

[72] The Appellant initially told the Commission he knew that by not complying with the policy, he was in jeopardy of losing his jobFootnote 47.

[73] After his claim for regular EI benefits was denied, the Appellant told the Commission thatFootnote 48:

  • The employer communicated the vaccination requirements and said he had to provide proof of vaccination by October 26, 2021 to continue working.
  • If not, he would be placed on unpaid leave.
  • But the employer never really formally said anyone would be terminated after that.
  • He didn’t want to get vaccinated because of medical concerns and because he believes in bodily autonomyFootnote 49.
  • He went off on stress leave and then he was fired while on leaveFootnote 50.

[74] At the hearing, the Appellant testified:

  • It doesn’t matter if he was aware he could be fired for not complying with the policy.
  • The PHO – not the policy – should govern his situationFootnote 51.
  • There was nothing in the PHO that required the employer to terminate him for not providing proof of vaccination.
  • The PHO only said he’d be ineligible to work if he remained unvaccinated. This means he could have remained on unpaid leave or paid leave.
  • But the employer fired him instead, “for no just cause”.
  • He was wrongfully terminated because the loss of his job had nothing to do with his ability or performance.
  • He wasn’t allowed to ask questions about the safety and efficacy of the Covid-19 vaccines. It turns out that these vaccines cause cancer and potentially also heart disease and autoimmune conditions. He made the right decision not to get vaccinated.
  • It was “unethical and wrong” for the employer to force people to get vaccinated.

My findings

[75] I have no doubt the Appellant was a dedicated employee. But a finding of “misconduct” doesn’t require him to have done something “wrong” in connection with the performance of his duties or his conduct in the workplace.

[76] As I explained at the hearing, the term “misconduct” for purposes of EI benefits doesn’t necessarily mean that a claimant did something “wrong”. And it doesn’t have the same meaning for EI benefits as it does in other employment contexts, such as discipline and grievance proceedings or labour arbitrations.

[77] The term “misconduct” in the EI context simply means that a claimant engaged in wilful (deliberate, intentional) conduct that they knew or ought to have known could cause them to be separated from their employment.

[78] The Appellant urged me to consider that the PHO didn’t require the termination of his employment, and that he had valid personal reasons for not getting vaccinated – especially in the absence of “evidence-based science” that the vaccines were safe.

[79] But these considerations don’t address the test for misconduct for purposes of EI benefits.

[80] It’s not the Tribunal’s role to decide if the employer’s policy was reasonable or whether the penalty of being terminated was too severeFootnote 52.

[81] Nor does the Tribunal have legal authority to interpret or apply privacy laws, human rights laws, international law, the Criminal Code or other legislation to decisions made under the EI ActFootnote 53.

[82] The Tribunal must focus on the conduct that caused the Appellant to be dismissed and decide if it constitutes misconduct under the EI Act.

[83] I have already found that the conduct which led to termination of the Appellant’s employment was his failure to provide proof of vaccination as required by the policy (in the absence of an approved exemption).

[84] The evidence obtained by the Commission and the Appellant’s testimony at the hearing allows me to make these additional findings:

  1. a) the Appellant was informed of the policy and given time to comply with itFootnote 54.
  2. b) his failure to comply with the policy was intentional – he made a deliberate personal decision not to be vaccinated. This made his failure to comply with the policy wilful.
  3. c) he knew his failure to provide proof of vaccination could cause his employment to be terminated.
    • When he was before the AD, the Appellant said he was on a medical LOA when he was dismissedFootnote 55. He also denied he was aware he had to comply with the policy or that he faced dismissal while on a medical LOAFootnote 56.
    • I don’t find this to be credible or persuasive.
    • First, there is no evidence the employer ever approved the Appellant for a LOA. And without authorization from the employer, there is no credible reason for the Appellant to think he would escape the consequences of failing to comply with the policy. The fact the Appellant continued to submit doctor’s notes is not evidence the employer approved him for a medical LOA.
    • Second, there was a process to request a medical LOA, and it required the Appellant to submit the proof of illness form his manager sent him by November 15, 2021. The result of that process was termination of the Appellant’s employment – not authorization to take a medical LOA. When the Appellant’s manager E-mailed him on November 18, 2021 to set up a meeting to give him notice of termination, the Appellant knew his dismissal was coming. The fact he chose to ignore his manager’s E-mail and submit yet another doctor’s note (on December 8, 2021) is not evidence the employer approved him for a medical LOA. The Appellant knew by November 18, 2021 that his employment was to be terminated, so he can’t say he was unaware he had to comply with the policy or that there would be consequences for non-compliance while he was allegedly on a medical LOA.
    • Third, the Appellant knew the policy was being enforced. He testified that he saw a doctor on October 25, 2021 because he was so stressed out knowing he would be prevented from working as of October 26, 2021 unless he was vaccinated. The same policy that prevented him from working as of October 26, 2021 also provided for disciplinary action up to and including termination for non-compliance. And, as the Appellant told the Commission, he knew that by not complying with the policy, he was in jeopardy of losing his jobFootnote 57
  4. d) his failure to comply with the policy was the direct cause of his dismissal.

[85] This (the 4 elements in paragraph 83 above) is the test for misconduct under the EI Act, and the Appellant’s conduct meets the test.

[86] The employer has the right to set policies for workplace health and safety. The Appellant had the right to refuse to comply with the policy. By choosing not to be vaccinated and provide proof of vaccination, he made a personal decision that led to foreseeable consequences for his employment.

[87] This Tribunal’s Appeal Division has repeatedly confirmed it doesn’t matter if a claimant’s personal decision is based on religious beliefs or medical concerns or another personal reason. The act of deliberately choosing not to comply with a workplace Covid-19 health and safety policy is considered wilful and will be misconduct for purposes of EI benefitsFootnote 58.

[88] The Appeal Division decisions are supported by case law from the Federal Court of Appeal that a deliberate violation of an employer’s policy is considered misconduct within the meaning of the EI ActFootnote 59. There is also a line of cases from the Federal Court, starting with the decision in Cecchetto, that have affirmed this principle in the specific context of a mandatory Covid-19 vaccination policyFootnote 60.

[89] I therefore find that the Appellant’s wilful failure to provide proof of vaccination in accordance with the policy constitutes misconduct under the EI Act.

[90] At the hearing, the Appellant talked about a labour action that has been commenced by a group of healthcare employees who are challenging their termination as beyond the requirements of the PHOs.

[91] The Appellant’s recourse for his complaints about the policy and/or the employer’s actions in connection with the termination of his employment is to pursue these claims in court or before another tribunal that deals with such matters. He remains free to make these arguments before the appropriate adjudicative bodies and seek relief there.

[92] However, none of his arguments about what the employer did or didn’t do change the analysis in this appeal.

[93] Here, as in CecchettoFootnote 61, the only issues are whether the Appellant was terminated for failing to comply with his employer’s vaccination policy and, if so, whether that failure was deliberate and foreseeably likely to result in his dismissal. The answer to all these questions is yes.

[94] By making a deliberate choice not to get vaccinated as required by the policy, the Appellant was dismissed from his employment because of conduct that is considered misconduct under the EI Act.

[95] I find the Commission has proven on a balance of probabilities that the Appellant was terminated on December 10, 2021 because of conduct that constitutes misconduct under the EI Act. And this means he cannot be paid regular EI benefits on his claim.

Issue 3: What about the Appellant’s other submissions?

[96] The Appellant made a number of other submissions at the new hearing, including that the public health officer for the region was corrupt, that the PHOs violated the core values of the nursing profession, and that there is no evidence-based science to support the PHOs that were issued in BC or the province’s decision to maintain them for so long.

[97] The Federal Court and the AD have said I have no mandate or jurisdiction to assess the merits, legitimacy, or legality of PHOsFootnote 62. This means arguments based on the Appellant’s other submissions are irrelevant to the misconduct issue before me on this appeal and I cannot consider them.

Conclusion

[98] The Commission has proven the Appellant’s employment was terminated on December 10, 2021 because of his own misconductFootnote 63. This means he is disqualified from EI benefits starting from December 10, 2021Footnote 64.

[99] The appeal is dismissed.

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